Job Details

Sales Associate

  2019-09-13     Orangetheory Fitness South Anchorage     345 West 104th Ave     $12-$15 hour  
Description:

Job Description

The Member Consultant role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.

  • This position offers an hourly wage.

RESPONSIBILITIES

  • Establishes and maintains an effective referral program
  • Maintains accurate records using established OTF sales systems.
  • Conducts telephone inquiries/follow up calls/customer care calls
  • Leads OTF studio previews with prospects and/or fitness program holders
  • Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio
  • Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities
  • Must be able to participate in 1-2 OTF scheduled workouts per week
  • Responsible for processing accurate credit card transactions
  • Follow up and follow through activities with all prospective clients
  • Responds immediately to member requests, inquiries and concerns.
  • Proper on-boarding all OTF clients through the use of Client Intake Forms and MA Agreements
  • Works closely with Fitness Team to ensure that processes are fulfilled

QUALIFICATIONS: 

ATTENTION TO DETAIL

  • Excellent customer service skills
  • Solid verbal and written communication skills required
  • Able to multi-task and excel in a busy environment.
  • Functional computer skills required – MS Office basic programs (word, excel), Internet, Basic computer program software use
  • Health & Fitness minded people strongly preferred
  • High school diploma required.
  • Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude)
  • Flexible to work day, evening and/or weekend hours as needed


Do not contact this company in solicitation of any product or service.

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