Job Details

Mail Clerk

  2022-09-05     University of Alaska Anchorage     UAA General Support Services, 3211 Providence Drive     Minimum $15.23 hour  

Position Summary:

University of Alaska Anchorage is seeking energetic, highly dependable, customer focused individuals to join our Mailroom team!  UAA General Support Services includes Seawolf Postal Express (Mailroom), Central Receiving, Surplus & Relocation, Recycling, Parking Services, and the Copy & Print Center. This position provides support as a member of the Mailroom/Central Receiving team, processing and delivering mail throughout campus and assisting in mailroom counter operations. May assist in other areas of GSS as needed and deemed appropriate. We are hiring two positions from this posting. Please consider applying to be part of this great team!


Prepare outgoing mail with correct postage, including insured, certified, return receipt, international and overnight packages. Pickup University mail from Post Office and sign for Express and Certified packages. Sort incoming mail by department and name. Deliver campus mail to each department, including assisting with off- campus courier route. Assist campus customers to insure the most expedient, cost-effective service meets the needs of each particular customer and department. Use proper billing procedures in all areas of mail preparation, including business reply, postage due, metered mail, and express service to insure correct departments are debited for specific services provided.

Tracking and locating lost or delayed packages, particularly express shipments. Communicate with customer and vendor to research how package was shipped, obtain tracking number and use on-line service to find out where package was delivered and who signed for it.

This job requires the ability to stand for long periods of time and lift heavy objects. The mailroom environment is often noisy, hectic, and demanding. Strict deadlines exist regardless of multiple distractions and interruptions. Mail Clerks are also required to assist in the training of new employees and student assistants.

Learn and apply knowledge of US Postal regulations, FedEx, UPS, and DHL policies/procedures and operational knowledge of metered mail machine. Must have sufficient proficiency with computers. Proper lifting techniques. Hazardous material handling, fork lift operation, pallet jack operation (manual & electric).

Assist on an as-needed basis in other areas such as Copy Center, Central/Receiving, Bulk Mail, Bindery, Relocation Services, and Property/Surplus


* Excellent customer service skills.
* Strong interpersonal communication skills.
* Ability to work well independently and as a member of a team.
* Demonstrated ability to interpret and follow procedures and regulations.
* General computer experience in a work environment.
* Demonstrated attention to detail.

* Working knowledge of USPS policy and regulations.
* Working knowledge of FedEx and/or UPS policies and procedures.
* Operational knowledge of metered mail machines.
* Operational knowledge of relevant equipment: forklift, hand trucks, dolly, pallet jack.


Prior experience in customer-service field in a professional environment.


High school diploma or equivalent.
On the job training provided.
Current Alaska Drivers License and ability to meet UA Safe Driver Criteria is mandatory.

This is a full-time, Grade 74, (minimum $15.23/hr) DOE, 12-month position complete with a competitive salary and UA employee benefits package.

A review of applications will begin on June 10, 2022 and will continue until positions are filled.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.


Applications will be accepted only through the University of Alaska job site at .

See Job #519743

Reasonable Accommodation Statement:

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Probationary Period:

Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

University of Alaska is a Drug-Free Workplace. University of Alaska campuses are Tobacco-Free.

Training Policy:

It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.

Contact Information:

If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.

Do not contact this company in solicitation of any product or service.

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