Job Details

At Advanced Physical Therapy, an Alaskan employee-owned and managed practice, we are looking for a dedicated and driven Patient Administrator to join our talented and committed team to work together providing advanced care in all aspects of healing.

We offer a great work environment, with a professional and caring team, dedicated to the community, competitive compensation, generous Paid Time Off, Education assistance plan (student loan or tuition reimbursement), Medical, dental, Prescription and Vision insurance, Short-term and long-term disability (eligibility based on full or part time employment).

What is your role?

As Patient Administrator, you are responsible for maintaining overall clinical, fiscal, and financial integrity of patient care, while meeting internal and external customer needs. You are the main contact point for our clients, interacting and assisting patients, whether in person, email or phone, with respect, positivity and making them feel important and appreciated.

What do you bring to the team?

• Your education, minimum High School Diploma or General Education Equivalent. 
• Your strong Customer Services experience, with medical office experience/training preferred.
• Your experience scheduling, inquiry, and billing modules to effectively manage patients’ needs and questions. 
• Your knowledge and experience using Microsoft Programs such as Excel, Word, and Outlook.
• You speak and write fluent English.

What are you going to do to as part of the team? (Main functions, but not limited to them)

1. Schedule patient visits in accordance with patient availability, therapist’s plan of care and Insurance requirements.
2. Execute the full cycle of the patients’ services: handling of patient’s information, processing medical documents, providing information on benefits and insurance data, medical finance information and correspondence with federal, state and local statues, tracking prescriptions and authorization, among other functions related with customer services.
3.  Support and ensure the effective communication between APT Caregivers and outside sources, such as referring doctors and legal practices, keeping de right documentation and follow through.
4. Work alongside with the rest of the clinic’s team, collaborating and supporting the staff to accomplish our goal of providing our community with quality health care.
5. Prepare monthly reports, such as Active but not Scheduled Report and Cancellation/Refill Report.
6. Any other function/tasks assigned.

 Working Conditions:  Physical demands include frequent sitting, standing, and walking, with occasional lifting needed.

Apply now, or visit our website to learn more:  www.aptak.com

We look forward to hearing from you!