Job Details

Volunteers of America seeks a Client Care Specialist One (CCS1) in Anchorage, AK. This full-time, non-exempt, hourly position coordinates the intake process for new and returning clients, manages referrals, collects client information, verifies financial details, and schedules appointments while coordinating with programs and billing.

The role balances customer service with policy adherence, ensuring costs of care are understood and planned for before intake.