Job Details

AK Functional Medicine + Spa Receptionist

Pay: $24.00 - $27.00 per hour

At AK Functional Medicine + Spa, we believe healthcare should feel different. We are not a typical medical office. Our goal is for every patient to feel genuinely welcomed, cared for, and confident they have chosen the right place. The first person they meet is often the most important member of our team.

We're looking for someone who naturally enjoys taking care of people and creating exceptional experiences. Someone who smiles easily, communicates confidently, notices the little things, and takes pride in making each patient's visit seamless from beginning to end. This is much more than answering phones. This is a hospitality-driven role in a boutique healthcare and medspa setting. Whether your background is in medical reception, luxury hospitality, concierge services, salons, spas, or another customer-focused profession, we'd love to meet you.

What You'll Do

• Welcome every patient warmly and professionally from the moment they walk through the door.
• Answer incoming calls with confidence, kindness, and efficiency.
• Guide new and existing patients through scheduling appointments that best meet their needs.
• Take ownership of the daily schedule by filling cancellations and helping providers maintain productive schedules.
• Coordinate patient check-in and check-out.
• Collect payments and schedule follow-up appointments.
• Maintain accurate patient information and ensure all required forms are completed correctly.
• Communicate clearly with providers and clinical staff to keep the office running smoothly.
• Respond promptly to voicemails, text messages, and patient inquiries.
• Help maintain a beautiful, organized, and welcoming reception area.

Who Will Thrive Here

• Loves helping people.
• Is polished, professional, and friendly.
• Speaks confidently and communicates clearly.
• Learns new software quickly.
• Notices details that others overlook.
• Finishes what they start.
• Takes ownership instead of waiting to be told what to do.
• Enjoys multitasking without becoming flustered.
• Takes pride in keeping commitments and being dependable.
• Wants to be part of a team that truly cares about its patients.

Preferred Experience

• Medical office
• Medical spa
• Luxury hospitality
• Concierge services
• High-end retail
• Salon or spa reception
• Customer service

Experience with electronic medical records and scheduling software is a plus, but we are happy to train the right person.

What We Offer

• Monday through Friday schedule
• No evenings or weekends
• Beautiful, modern clinic
• Friendly, team-oriented environment
• Opportunity to learn about functional medicine and medical aesthetics
• SIMPLE IRA with employer match
• Employee discounts on medical spa services and products

We're looking for someone who believes details matter. Someone who notices when a patient looks nervous. Someone who remembers names. Someone who loves solving problems. Someone who gets genuine satisfaction from making another person's day easier. Whether someone is visiting us for primary care, functional medicine, or aesthetic services, we want every patient and client to feel genuinely cared for.

If this sounds like a good fit, we would love to meet you! Feel free to stop in with your resume or apply directly through Indeed.

Benefits

• 401(k) matching
• Employee discount
• Paid time off