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Job Details

Remote Call Center Manager - Quality & Operations Leader

  2026-10-31     Maximus     all cities,AK  
Description:

Maximus is seeking a Call Center Manager to lead a remote team delivering FEHB program support. You will oversee daily operations, drive performance, and ensure policy alignment while managing audits and training needs.

The role requires a Bachelor's degree and 5+ years of related experience, with hands-on experience in benefits verification and telephony tools. Remote, US-based, with background checks and equipment provided.

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