Job Details

Administrative Assistant 4

The duty station for this position is in King County, therefore the incumbent will receive 5% premium pay in addition to the salary listed above.

The Washington State Criminal Justice Training Commission (WSCJTC) is seeking an Administrative Assistant 4 to join our Accountability Bureau's Gender Based Violence Division. This is an excellent opportunity for an experienced administrative professional who enjoys supporting leaders, developing staff, building collaborative working relationships, and contributing to work that serves both the agency and the community.

We are looking for someone who brings a strong commitment to customer service, communicates clearly and professionally both verbally and in writing, and builds positive working relationships with a wide range of internal and external partners. The ideal candidate will also be an organized and dependable leader who enjoys mentoring staff, improving administrative processes, balancing competing priorities, and helping a team succeed. If you are an experienced administrative professional who values collaboration, service, and developing others, we encourage you to apply!

WSCJTC offers outstanding healthcare benefits, choice of state retirement programs including a defined benefit pension plan, advancement opportunities, and flexible/compressed work schedules.

At the WSCJTC, we value the importance of creating an environment in which all employees feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.

Duties assigned to this position include (but are not limited to):

• Ensure high-quality delivery of division services with strong attention to detail and organizational excellence.
• Gather documents and respond to public records requests ensuring compliance with RCW, WAC, and agency policies.
• Coordinate projects and manage the division's long-term calendar; monitor progress toward goals and update timelines as needed.
• Serve as point of contact for scheduling and logistics for meetings, classes, projects, and other division assignments.
• Oversee the division's webpage and online content to ensure accuracy and timely updates.
• Attend, participate in, and record meeting minutes as required.
• Participate in professional group meetings to support division operations and service quality.
• Monitor and prepare data for reports, statistical analysis, and financial requests.
• Review and update SOPs for efficiency, accuracy, and alignment with best practices.
• Serve on hiring panels for administrative positions throughout the agency as needed.
• Supervise archiving paper and electronic files to ensure compliance with agency policies and state law.
• Provide high level administrative support to the Division Manager, executing complex projects, communications and special initiatives.
• Utilize operational programs and systems such as SurveyMonkey, ACADIS, the CJTC website, and Microsoft Office Suite; maintain elevated ACADIS permissions to support GBVD staff. Collaborate on special projects, attend meetings and professional groups, and record minutes as required.
• Provide direct supervision to four AA3s, overseeing daily tasks, priorities, and project execution.
• Collaborate with program managers to fully understand program needs, delegate work appropriately, and ensure staff deliver professional-level administrative support.
• Identify and implement process improvements to enhance workflow efficiency in coordination with program managers and Division leadership.
• Promote staff growth and development through mentorship, training, coaching, and guidance to support program and division goals.
• Conduct performance management in alignment with RCW, WAC, CBA, DES Rules, and agency policy, including evaluations, addressing performance concerns, updating position descriptions, and communicating expectations.
• Review Training Travel Requests to ensure accuracy and that all needed signatures are obtained.
• Submit travel requests, including eligible expenses.
• Arrange accommodations and transportation, prepare and update travel itineraries.
• Purchase supplies for GBVD through DES and other sites in alignment with Office of Financial Management (OFM) guidelines and protocols.
• Reconcile division credit card statements by collecting expense receipts, verifying the purpose of each purchase, identifying the funding source of purchases, and reporting, keeping with OFM rules and agency policies.

Required Qualifications/Experience:

• Minimum of four years of progressively responsible experience in professional office, clerical, or general administrative work. Formal education may substitute year-for-year for experience.
• Two years of lead worker, supervisory, or managerial experience.
• Demonstrated positive interpersonal and customer service skills, including the ability to courteously interact with Commissioners, co-workers, external partners, and the public, and to establish and maintain effective working relationships.

• Ability to work effectively in a busy environment with frequent interruptions and distractions.
• Ability to multi-task, adapt to shifting priorities, and meet established deadlines.
• Strong organizational and analytical skills with a high attention to detail.
• Initiative and self-motivation to act independently.
• Ability to make independent decisions using sound judgment and to complete tasks with minimal supervision.
• Professional communication skills, both oral and written.
• Ability to understand and follow oral and written instructions.
• Ability to learn agency operating procedures and to interpret, apply, and explain applicable rules and regulations.
• Ability to maintain confidentiality of sensitive information and records and effectively handle sensitive matters.
• Understanding and support for cultural diversity.
• Ability to model the agency's mission, vision, and values in communications and interactions with staff and students.
• Ability to perform in accordance with the agency's code of conduct and other policies.
• Strong work ethic; self-directed and able to work effectively in a team-teaching environment.
• Proficiency with basic computer applications, including the Microsoft Office Suite.
• Effective communication skills.
• Ability to support the agency's diversity, equity, and inclusion goals.
• Ability to take action to learn and grow.
• Ability to take action to meet the needs of others.

Preferred/Desired Qualifications:

• Four years of progressively responsible administrative experience in public administration, professional office settings, clerical work, or general administrative support.
• Knowledge of, familiarity with, or experience working within WSCJTC protocols, procedures, and chain of command.
• Experience handling confidential and sensitive information in accordance with agency policy, applicable laws, and confidentiality requirements.

How to Apply: Applications for this recruitment will be accepted electronically through NeoGov. Simply click the green "Apply" button in the upper right-hand corner to get started. Please attach the following to your online application:

• A chronological Resume outlining your experience to date.
• A Letter of Interest detailing your qualifications, and why you believe you are the best person for this role, and
• A minimum of three (3) professional references who can attest to your work performance, technical skills, knowledge base, and job-related competencies.

We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting. Qualified applicants whose responses most closely match the requirements of this position may be invited to an interview. Carefully review your application before submitting. All information may be verified, and documentation may be required. The initial screening will be solely based on the contents and completeness of the application materials submitted.

Applications from this posting may be used for up to 60 days to fill additional vacancies.

Veteran's Preference Applicants who meet the required qualifications for the position and wish to claim Veteran's Preference MUST attach a copy of their DD214, or other verification of military service. Please blackout any personally identifiable data such as social security numbers. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.

We thank you and are grateful for your service!

Contact Us: If you have questions, contact Human Resources at humanresources@cjtc.wa.gov WSCJTC is an equal opportunity employer. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans, and people of all sexual orientations and gender identities are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed recruiter. WSCJTC does not use the E-Verify system. For more information, please visit