Job Details

Requirements

Responsible for quality customer service, registering and scheduling patients, completing clerical/billing duties, and responding to emails and phone calls in a fast-paced environment. Assist patients with access to care by active listening, answering questions, and provide information. Support providers regarding patient care and assist with Behavioral Health Services. Ensure all patients follow-up is completed. Prepare therapy rooms between visits and regularly clean rooms following environmental health standards. This position includes working closely with a diverse client base and requires maintaining confidentiality in patient matters.

Provides patient advocacy, escort assistance, and general support as needed. Works closely with patients and team members and remains flexible and aware of the needs of the clinic.