Job Details

Vacancy Name
DISASTER CASE WORKER - Anchorage

Vacancy No
VN927

Employment Type
Full Time Non-Exempt

Location
Anchorage-Central Office

Salary Range
27.00

Salary Period
Hourly

Benefits
As a full time, regular employee, you will be eligible to participate in the benefit programs on the first day of the month after your 60th day of employment.

Job Details

JOB SUMMARY: The RurAL CAP Disaster Response Case Worker provides direct support to individuals and families referred to Alaksa Volunteers in Disaster (AKVOAD) Halong Typhoon Long-Term Recovery Group. This role offers compassionate, culturally centered case management to survivors of Typhoon Halong. The ideal candidate is a good problem solver, people-centered, and able to manage multiple priorities in a fast-moving recovery environment. This work will primarily take place in the Southcentral area but some support will be provided to survivors located in Bethel and Western Alaska.

*Temporary and permanent positions are available.

1. ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:
2. Work with a team of disaster case workers and staff, primarily serving Survivors in the Southcentral area but also providing some support to survivors in remote Western Alaska.
3. Attend regular team meetings, coordinated case management meetings and partner meetings.
4. Manage a case load, supporting clients/survivors with goal-setting and recovery planning, resource navigation, and advocacy as needed.
5. Coordinate services, resources, and follow-up with clients throughout their recovery process.
6. Maintain accurate, confidential case files and documentation in accordance with LTRG policies.
7. Communicate with partner agencies to ensure continuity of care and avoid duplication of services.
8. Assist with data entry, reporting, and documentation required for grants, compliance, and program evaluation.
9. Support communication efforts, including email updates, announcements, and coordination with partner organizations.
10. Assist with logistics for trainings, community meetings, and LTRG events.
11. Performs other duties as assigned.

COMPETENCIES, SKILLS, AND ABILITIES:

1. Requires teamwork with other employees, and an ability to share information and coordinate effectively.
2. Ability to read, comprehend, and follow established policies and procedures.
3. Ability to manage work time well, prioritize and meet deadlines.
4. Ability to exercise good judgement, courtesy, and tact.
5. Ability to establish a good rapport with people of diverse cultures and belief systems.
6. Must demonstrate sound judgment, professional boundaries, ethics, and ability to maintain confidentiality.
7. Demonstrate cultural humility and respect for diverse backgrounds and experiences.
8. Work collaboratively with staff, volunteers, and community partners.
9. Maintain a welcoming, client-centered approach in all interactions.
10. Perform other duties as assigned to support the mission and operations of the LTRG.

WORK ENVIRONMENT / JOB CONDITIONS:

1. Agency is a mandated tobacco, drug and alcohol-free workplace.
2. Develop and maintains constructive and cooperative working relationships with others.
3. Use computers and computer programs effectively to enter data, create spreadsheets and process information, and develop documents, program and training materials.
4. Must have the ability to operate the following equipment: desktop computer, telephone, copier, PC printer, and fax machine.
5. Regular travel to rural Alaska and ability to carry out job responsibilities in rural areas without, or with limited, running water and sewer systems.
6. Ability to sleep on floor in communities where no other lodging is available.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

1. While performing the duties of this job, the employee will regularly grasp, type, see, talk, hear, lift and carry 40 pounds of weight by utilizing proper lifting techniques and working in a safe manner. This position will also be performing physical activities such as climbing, lifting, balancing, walking, stooping, bending, and handling materials.
2. Occasionally performs sedentary activities that require sitting for long periods and repetitive use of hands, wrists and arms for handling, positioning, moving materials, and manipulating things.
3. Must be in good general health and free from serious physical, mental health and/or substance abuse issues.

POSITION TYPE / EXPECTED HOURS OF WORK:
This is a Full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m., or hours may vary with location. Occasional evening and weekend work may be required as job duties demand.
This is an in-person position with opportunity for some remote work upon Director approval. Mandatory, in-office workdays occur at least weekly, or more, as needed.

TRAVEL:
Travel is primarily local during the business day, with travel to rural communities; out-of-area and overnight travel is required. This may include transportation by small aircraft and alternative ground transportation.

EMPLOYMENT REQUIREMENTS AND REQUIRED EDUCATION:

1. Must be at least 18 years of age.
2. State and federal background checks, including fingerprints, may be required.
3. Required: High school diploma or GED, at least 2 years of experience in case management, social services, community outreach, or a related field.
4. Knowledge of social, cultural, and economic conditions in rural Alaska; experience working with the Alaska Native population.
5. Demonstrated effective oral and written communication skills and ability to communicate with a diverse audience.
6. Responsible work ethic with reliable attendance
7. Problem-solving skills and the ability to adapt to changing needs.
8. Compassion, patience, and a client-centered mindset.
9. Employees are expected to remain alert, attentive, and fully engaged in their responsibilities during all working hours. Sleeping while on duty is strictly prohibited.
10. Demonstrated intermediate level of computer skills necessary to use and create documents and reports, spreadsheets, workshop materials and slide presentations, and to enter data into database programs and proficient use of Microsoft Word, Excel, PowerPoint, and Outlook.
11. Must keep all matters concerning participants in strictest confidence as required by HIPAA privacy and the 42 CFR, Part II confidentiality regulations.
12. Must have a valid driver's License and maintain a valid driver's license throughout the course of employment. Must provide a copy of current driving record from the Department of Motor Vehicles annually.
13. Must have an insured vehicle, present proof of insurance, and maintain proof of insurance throughout the course of employment.

PREFERRED EDUCATION AND EXPERIENCE:

1. Preferred: BA in social work, Human Services, Psychology, Public Administration, or a related field.
2. Experience working with multi-agency collaborations or community coalitions.
3. Familiarity with data tracking systems, case management software, or CRM tools.

BENEFITS:
As a full time, regular employee, you will be eligible to participate in our competitive benefits programs on the first day of the month after your 60th day of employment, including but not limited to:

1. Medical, Dental & Vision
2. Life & Supplemental Insurance
3. 401K/Pension Plan
4. Flexible Spending Account/Health & Dependent Care
5. Health Savings Account
6. Employee Assistance Program
7. 20 days (160 hours) of accrued Paid Time Off
8. 12 Established paid holidays
9. Monthly Wellness Reimbursement