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Job Details

FRONT END/RELIEF ASST DEPT LEADER

  2026-09-15     Kroger Family Of Companies     Anchorage,AK  
Description:

Provide customer service, assist with management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the Manager and Assistant Manager. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.RESPONSIBILITIESDeliver and encourage other associates to deliver excellent customer serviceGuarantee customers receive fast and friendly checkout service by assisting them to the shortest line and unloading purchasesProvide peer coaching for all cashiers following best practicesMaintain compliance with corporate policies, shrink control guidelines, checkstand maintenance/layout, safety guidelines/standards, and labor agreementsRespond to customer situations as a result of system problems and cashier needs, including performing cashier functions, when requiredMonitor the 15-minute chart and schedulePromote and follow Company initiativesRespond to verbal customer comments/complaints/requestsComplete customer incident and associate incident/accident report formsAll store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect "Our People Are Great"Must be able to perform the essential functions of this position with or without reasonable accommodationQUALIFICATIONS MinimumHigh school diploma or general education degree (GED) plus a minimum of six months of cashier experience and onetwo years related retail experience; or combination of relevant education and experience.Minimum 18 years of age/19 in Idaho and AlaskaAbility to pass drug testAbility to work in a fastpaced environmentAbility to work weekends on a regular basisAbility to travel independently on a rare basisMaintain confidentialityAccuracy/attention to detailAbility to organize/prioritize tasks/projectsValid drivers licenseCPR/first aid certificationDesiredKnowledge of company policies, procedures, and organizational structure#J-18808-Ljbffr


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