Job Details

Job Posting

The Alcohol and Marijuana Control Office (AMCO) are seeking a highly motivated and adaptable employee to join our team. Your primary responsibility will be delivering exceptional, personalized customer service to everyone who walks through our doors or reaches out by phone. Your duties will include guiding applicants through the alcohol permit intake process and efficiently creating marijuana handler permits with accuracy and care. AMCO's mission is to enforce alcohol and marijuana commerce laws and provide clear, consistent standards for licensure to protect the public from harm. You will play a crucial role in supporting the AMCO team by ensuring permits are processed swiftly, accurately, and with consistent professionalism—directly contributing to safer, well-regulated communities across Alaska.

You'll collaborate with a team of deeply dedicated, hard-working professionals united by a shared mission: enforcing Alaska's alcohol and marijuana regulations to safeguard the health and safety of communities across the state. You will join a friendly, close-knit three-person administrative team based in Anchorage, located on the 16th floor of the State of Alaska's Atwood Building—with a stunning view of the inlet to greet you each day. You'll be just steps away from the park strip for refreshing summer walks and within easy reach of plenty of great lunch spots. And with ample covered parking in the Linny Pacillo garage, you can enjoy winter afternoons without ever having to brush snow off your car.

We are looking for a candidate that possess some or all of the following knowledge, skills and abilities (KSA's):

• Ability to effectively communicate through strong oral and written skills to individuals with diverse backgrounds.
• Ability to actively listen to public and licensee requests and forward the inquiry to those in the office who can best assist the individual.
• Ability to multi-task, establish priorities, organization, attention to detail, work independently, and work well under pressure with numerous interruptions.

Minimum Qualifications:

Six months of advanced clerical experience. This experience includes work such as Office Assistant 2, Accounting Clerk, and similar classes with the State of Alaska or the equivalent with another employer. OR Six months of any combination of post-secondary education, vocational education, and/or advanced-level clerical experience. (Three semester or four quarter hours of post-secondary education are equal to one month of experience; 150 hours of vocational education are equal to one month of experience.) Examples of advanced clerical experience include: -Reviewing complex or questionable applications or documents and searching files and regulations to determine accuracy of information to clarify applicant status; using judgment in applying criteria, rules, regulations, and policies; providing information to organizational unit staff on administrative processes and procedures; tracking expenditures; and completing necessary administrative paperwork according to regulations. -Composing letters and memoranda; completing and reviewing forms for completeness and accuracy using readily available information from multiple sources and established guidelines and procedures. Examples of such tasks include time sheets, appointment paperwork, or required drug testing notifications for employees in positions requiring possession of a valid Commercial Driver's License (CDL).

Additional Required Information:

At time of interview applicants are requested to submit:

• Copies of your most recent (3) evaluations; and
• Three (3) professional references who have had supervisory responsibility over you along with their daytime contact information.

EDUCATION: If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.

WORK EXPERIENCE: If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

Careers with the State of Alaska offer MANY benefits. The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work. For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits.

Insurance Benefits:

• Health insurance, which includes employer contributions toward medical/vision/dental
• Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

Optional Insurance Benefits:

• Group-based insurance premiums for
• Term life (employee, spouse or qualified same sex partner, and dependents)
• Long-term and short-term disability
• Accidental Death and Dismemberment
• Long-term care (self and eligible family members)
• Supplemental Survivor Benefits
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits:

• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
• Matching employer contribution into a defined contribution program (new employees)
• Employer contribution into a defined benefit or defined contribution program (current employees)
• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
• Option to enroll in the Alaska Deferred Compensation Program

Paid Leave & Other Benefits:

• Personal leave with an accrual rate increase based on time served
• Twelve (12) paid holidays a year