Job Details

Data Operations Support

Our client, a leading Insurance Company is looking for Data Operations Support for an initial duration of 06 Months Contract – Remote Role. Position Type: Hourly Contract Position (W2 only).

Position Details:

• 20 hours a week - Remote
• Must work east coast hours

This role is supporting two groups:

• Extracting raw data and manually sifting through to complete a request - This could include tables, charts, graphs, formulas etc. Comparing months/years of raw data.
• Supporting the development team to create automation and piece together three systems (EHealth, QuickBase and Emeet). Needs to be expert-level in excel, Power BI, and other data analyses.
• Must have creation of dashboard experience for metrics and KPIs as well as creation of automation of data metrics.
• Interview - Will have an interview with HM and then an interview demonstrating required functions

Additional Job Functions:

• Develops, research, tests, and implements business process improvements, procedures and system changes
• Responsible for the design, development, and implementation of data models and reporting solutions that meet business reporting and analytical objectives.
• In addition, they will also be responsible for helping to establish efficient processes to maintain data models and ensure data accuracy and stability.
• This individual will serve as a liaison between IT and business to actualize data requests and the functional delivery of business reporting needs.
• The candidate will own reporting projects from end to end (gathering business requirements to deployment and fixes) and manage ad-hoc requests.
• This person must be able to prioritize tasks and proactively communicate priorities.

Role Job Description:

• With direct supervision, support and adhere to established business policies and procedures to support the department's ability to meet reporting and data file distribution commitments.
• Monitor group email box and distribute work, as needed, to area of responsibility
• Monitor reports, and coordinate with appropriate business owner to ensure integrity of data within our databases
• Maintain automated reporting scheduling tool tasks and distribution lists as requested by business areas
• Maintain report inventory records to ensure accurate distribution of batch processed data files
• Maintain records to ensure easy identification and accurate reporting of client-specific and book of business data elements through the use of various tools such as.txt and.csv files, database records and user interfaces
• Provide first level technical support for systems/reports of responsibility; escalating problems to second level support and notifying management as necessary
• May deal with vendor relationships in regards to systems/reports of responsibility
• Run queries to ensure data integrity by identifying obsolete, inactive and inconsistent records
• Two to four years of office experience with experience in reporting and documentation/record maintenance
• Proficient with word and spreadsheet applications
• Excellent critical thinking and problem-solving skills for moderate problems
• Excellent organization and time management skills
• Excellent customer service and interpersonal skills
• Excellent written and verbal communication skills

Compensation: The hourly rate for this position is between $25.00-$27.00 per hour. Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.