Job Details

Office Assistant 2

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for a full-time Office Assistant 2 located in Anchorage, Alaska. This position is open to Alaska residents only. Please check our residency definition to determine if you qualify.

As an Office Assistant 2, you will support the administrative team by providing a full range of essential office services. In this role, you will help ensure smooth daily operations by verifying and logging transactions, processing payroll tasks, and managing routine administrative workflows. Your responsibilities will include detailed data entry, maintaining and organizing files and records, handling mail and inventory, assisting with invoicing, and providing backup support for other administrative duties as needed.

The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values.

This position is located in the Anchorage Regional Office off of Tudor and C Street and within walking distance to different amenities and restaurants. Join our team as we partner with community members to establish safe and stable homes for vulnerable children and youth needing temporary or permanent care. We offer multiple skill development opportunities, both in person and virtual, in the fields of clerical support, customer service, systems operations and awareness of culture and race.

We are seeking a candidate with the following competencies:

• Clerical: Knowledge of filing, typing, entering data, maintaining records, and using and completing forms.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Reading Comprehension: Comprehends and correctly applies information presented in written form. Makes correct inferences; draws accurate conclusions.
• Attention to Detail: Sees and pays attention to details; recognizes the component parts of a procedure or object and can verify correctness or error in an individual part or procedure.

All positions require a successful completion of a background investigation, including fingerprinting and a criminal records check. Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State. The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

Minimum Qualifications

High school diploma or the equivalent AND one year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs. Substitution: Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience). Special Note: "High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs. Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older. Some position in this class may require skill in typing. Recruitment and selection may include this requirement.

Additional Required Information

At time of interview applicant is requested to submit:

• A copy of academic transcripts if using education to meet the minimum qualifications (unofficial are acceptable but must include the institution name/URL on documents provided)
• Copy of your two (2) most recent performance appraisals; if unavailable, two (2) documented supervisor letters of reference may be substituted.
• A list of three (3) professional* references including daytime telephone numbers and email address; at least one (1) of these must be from a current or former supervisor.

Please read the below information carefully. This applies to your application submission. NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application. (Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview or if not provided, transcripts will be required prior to appointment.

It is your responsibility to provide such evidence when applying. Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.

When using work experience not already documented in your application, please provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment.

The State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor. The State of Alaska does not provide VISA Employer sponsorships.

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify. This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage.

Questions regarding the application process can be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095. For applicant password assistance please visit: For specific information in reference to the position please contact the hiring manager at: Name: Alicia Brault, Administrative Officer 2 Phone: (907) 269-3953 Email: alicia.brault@alaska.gov

Benefits

Careers with the State of Alaska offer MANY benefits. The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work. For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits.

Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental
• The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
• The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.