Job Details

Sr. Dispatcher

Anchorage, AK

Odyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage, ensuring goods move reliably, efficiently, and intelligently around the world.

Today, Odyssey supports more than 6,000 customers globally, delivering scalable, data driven solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long term partnership.

Our work is complex, fast moving, and highly collaborative. Success here requires people who think strategically, operate with urgency, and navigate across functions to solve real business challenges. We value individuals who take ownership, challenge the status quo, and turn insight into action.

Our culture is grounded in five core values: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. These are not just principles; they shape how we make decisions, partner with customers, and show up for each other.

At Odyssey, you are not just part of a company; you are part of building what comes next.

The Role

Work Model: OnSite

Work Schedule: Monday Friday 8:00 am 5:00 pm

Travel Requirements: No

Supervisory Responsibilities: No

Reports to: Dispatch Supervisor

Summary / Primary Role: The position of Sr. Dispatcher will have primary responsibility to direct and coordinate the pickup and delivery of local/regional shipments and freight.

What You'll Do

• Provide exceptional customer service to internal and external customers while supporting daily trucking and warehouse operations
• Coordinate and dispatch pickups and deliveries between customers, ports, rail terminals, warehouses, and other facilities
• Monitor driver's Hours of Service compliance and ensure adherence to FMCSA regulations
• Track container availability, terminal appointments, shipment status, and operational issues using internal systems and industry platforms
• Communicate shipment updates, delays, and service issues to customers and internal teams in a timely manner
• Prepare and distribute daily dispatch reports outlining container status and priority actions
• Coordinate with warehouse, transportation, customs brokerage, and international teams to support production and shipment planning
• Ensure shipments are properly documented, updated, and maintained accurately in company systems
• Assist with drayage rate quotes, permit coordination, and dispatch documentation processes
• Maintain confidentiality and comply with company security and C-TPAT procedures
• Perform additional duties and special projects as assigned

What You Bring

• High school diploma or equivalent.
• Dispatching experience in a truck/intermodal environment is preferred; open to training a motivated candidate with related transportation, logistics, or operations experience and strong customer service, computer, and organizational skills.
• Working knowledge of Customs and Border Protection, Federal Motor Carrier Safety Administration, and State of Alaska regulations as they pertain to dispatching and carrier compliance is preferred, but not required.
• Proficient in computer programs such as Word, Excel, and Outlook, with strong and accurate keyboarding skills.
• Experience with chassis provider websites, terminal websites, ocean carrier websites, eModal, and/or UIIA is preferred.
• Customer service-focused with the ability to communicate professionally and provide accurate, courteous, and timely responses to questions or concerns.
• Excellent organizational skills with the ability to prioritize workloads, follow established processes, and maintain proper documentation.
• Ability to work independently with a high level of attention to detail and data entry accuracy.
• Team-oriented with the ability to communicate and collaborate with co-workers, Independent Contractors, drivers, customers, and terminal/outside warehouse personnel.

Compensation & Schedule Details

Schedule: Monday Friday 8 am 5 pm (subject to change based on operation's needs)

Bonus Eligible: No

Commission Eligible: No

No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.

We offer a comprehensive and competitive compensation and benefits package, including:

• A choice of medical plans with FSA and HSA options
• Dental Insurance
• Vision Insurance
• Company-paid Life and Disability Insurance
• 401(k) Plan with Company Match
• Paid Time Off (PTO) and Company Holidays
• Employee Assistance Program
• Company Health & Wellness Program
• Discounts with Preferred Vendors

At Odyssey, we believe the best ideas come from people with different skills, experiences, and perspectives. We welcome applicants from all backgrounds and evaluate every candidate based on the qualifications needed for the role, while also valuing the unique strengths, curiosity, and fresh thinking each person brings. Our commitment to inclusion helps fuel innovation and enables us to deliver smarter, more creative solutions for our customers. We are proud to be a workplace where everyone is treated with respect, given equal opportunity to succeed, and encouraged to contribute in meaningful ways. All employment decisions are based on merit, without regard to race or ethnicity, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other characteristic protected by federal, state, or local law.