Job Details

Retail Store Management TraineeHourly Pay: $16.00 to $26.47Salary Description: This role is designed for external retail assistant managers and store managers who want to fast‑track into a Store Management position. Minimum of 1 year retail management experience required.BenefitsComprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.Earned Wage Access program available from the second day of employment: withdraw up to 50% of earned wages up to seven times per payroll cycle.Unlimited commission on top of base rate.Paid vacation: 1 week after 6 months, 2 weeks after 1 year, then 2 weeks each anniversary thereafter (up to 120 hours after 5 years).Paid sick/personal: 8 hours after 6 months, 16 hours each anniversary thereafter (up to 24 hours after 5 years).Employee discounts from first day of employment.Tuition reimbursement up to $2,000 per year (for full‑time employees meeting program requirements).Access to over 10,000 discounts from 1,000+ companies.Auto‑enrollment in FirstCash 401(k) after six months.Pet insurance program access.Position SummaryA Store Manager Trainee is accountable for day‑to‑day operations, leading and developing store employees, recruiting and retaining top talent, maximizing financial goals, and managing customer relations/satisfaction. The role will partner with the Store Manager to analyze store financial statements, commit to the company's asset protection program, promote the business, and target new customer acquisitions.ResponsibilitiesFacilitate a customer‑centric environment by engaging customers friendly and professionally and addressing customer issues promptly.Monitor and assist in training of employees to meet FirstCash standards.Recruit top talent through company channels.Open and close the store, count cash drawers and merchandise, enforce procedures to protect assets.Ensure asset protection via inventory control, safety procedures, documentation, and securing customer loans.Administer processes and procedures: inventory, loan management, merchandising, store presentation, store systems, enterprise reporting.Evaluate financial statements and drive profitability through communication and goal setting.Ensure operating standards meet or exceed FirstCash standards.Monitor loan qualification and buying processes.Complete assigned training and development tasks.Communicate clearly with employees about store mission and profit objectives.Stay current on product knowledge.Act as manager on duty in the absence of the Store Manager.Perform other related duties as assigned.Minimum Requirements & QualificationsWilling and able to lift/carry up to 50 pounds.Willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).Demonstrated supervisory ability.Ability to handle firearms and become certified.Able to assist customers outside the building or in exterior storage areas as needed.Minimum age 18.High School Diploma, GED, or equivalent.Ability to work at multiple locations as business requires.Flexible schedule including weekends and holidays.45+ hours per week (not guaranteed).Computer literate; able to operate POS systems and office machines.Multi‑task in a fast‑paced environment.Detail‑oriented with strong organizational skills.Analytical skills.Cash handling experience required.Work independently with minimal supervision.Excellent work ethic and strong business sense.Commission Plan InformationCommission incentive plan is proprietary. Store Manager Trainees may earn 2–8% commission based on gross profit of their performance. Detailed information provided during interview.Applicants are required to accept a binding arbitration agreement to resolve disputes.Pay rates will not be below any applicable local minimum wage requirements.Equity, Opportunities, and Additional StatementsFirstCash Holdings, Inc. is an Equal Opportunity Employer. FirstCash provides equal employment opportunity to all persons regardless of protected characteristics and offers reasonable accommodations for qualified individuals with disabilities.#J-18808-Ljbffr