Job Details

Customer Service Representative

Location: 600 E 57th Place Anchorage AK 99518 Pay Rate: 25-27/HR on W2

The Customer Service Representative is responsible for providing and maintaining updated information for customers.

* Perform administrative functions supporting customer service functions and sales order entries.

* Provide monthly status of open orders and follow up with customers and Production.

* Maintain record of asset delivery progress and invoicing.

* Interact with Production, Buyer and Planner for follow-up of customer orders.

* Resolve licensing issues received from customers and record in support database.

* Maintain and improve the integrity of the data in the MFGPRO database.

* Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.