Job Details

Account Manager – Personal Lines Insurance We are seeking an experienced Account Manager to join our growing Personal Lines Insurance team. The role involves managing day‑to‑day client service and renewal execution.Responsibilities Field phone calls, emails, and other communications about coverage questions, policy changes, payments, cancellations, etc.Manage the client renewal process: gather updated information, market terms and pricing, negotiate quotes, present renewal numbers.Review quote documents to ensure all insurance requirements are included.Maintain client satisfaction and relationships.Delegate work to Assistant Account Managers and monitor their workload.Build and maintain positive relationships with underwriters, negotiating coverage.Ensure accuracy of proposals, binding of coverage, review policies for accuracy; create client policy summaries and binders.Set up and maintain electronic records, following best practices and internal broker standards.Provide training and collaborate with team members on coverage, exposure, and client knowledge.Qualifications 3+ years of insurance account management experience with a broker.Experience with EPIC system is a plus.Strong customer-service orientation and excellent verbal and written communication skills.Proficiency with Microsoft Office applications.High school diploma or equivalent; additional education preferred.Ability to work independently and invest time in learning technical aspects of the business.Benefits Competitive base salary with bonus opportunities.401(k) plan with company match of 50% of the first 6% contribution.Paid parental leave.Medical, dental, and vision coverage options.Robust wellness program.Paid vacation, holidays, floating holidays, and other paid time off.Flexible work schedule and "dress for your day" policy.Additional Information Travel required: negligible.Department: Account Management & Service.Location: North America (HUB offices).Equal Opportunity Employment Statement HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race, ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by local, state, or federal laws, rules or regulations.E-Verify Program.#J-18808-Ljbffr