Job Details

Branch Operations ManagerJob Type: Full-time, Part-timeShift: Day ShiftWhy join this team?Health benefits401(k) PlanPaid time offDisability benefitsLife, critical illness, and accident insuranceParental and critical caregiving leaveDiscounts and savings programsCommuter benefitsTuition reimbursement & dependent scholarshipsAdoption reimbursementRequirements:2+ years assessing customer needs or resolving issues1+ year leadership experienceStrong customer service and problem-solving skillsKnowledge of banking laws, regulations, and compliance controlsCash handling experienceAbility to work most SaturdaysMust meet Loan Originator (LO) regulatory requirementsWhat you'll do:Lead and supervise teller operations: Ensure timely, compliant, and high-quality teller services.Manage team performance: Coach, motivate, and develop staff while supporting talent hiring and development.Support customers: Resolve concerns, provide guidance, and build strong customer relationships.Oversee branch operations: Manage schedules, daily teller operations, and allocation of resources.Ensure compliance: Apply regulations, policies, risk management, and escalation procedures effectively.#J-18808-Ljbffr