Job Details

Cengage Group is seeking a Supervisor, Customer Support to enhance customer service excellence. This role involves leading a team of Support Representatives to deliver world-class service, providing coaching and performance management.The ideal candidate will have extensive experience in customer service and team management, with a passion for customer satisfaction and support development.This position is based in Anchorage, Alaska, offering a competitive salary and a comprehensive Total Rewards package.#J-18808-Ljbffr