Job Details

Open to the general public and any current Municipal employee.This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the Union.DepartmentMaintenance & OperationsHours of WorkMonday to Friday, 06:30 to 19:30; varies with winter operationsLocation5701 Northwood DriveEmployees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps.Remote WorkRemote work schedule opportunities may be considered after successful completion of probation, at the discretion of management and with the approval of the department head. Not all positions are eligible for remote work per P&P 40-40.EligibilityTo be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.ResponsibilitiesReceives and documents complaints and requests for service; provides information to the public, the Municipality of Anchorage, and other agencies concerning Street Maintenance activities and procedures.Dispatches appropriate personnel to service requests.Pursues resolution of problems and complaints through research and referral of work requests.Performs miscellaneous clerical tasks.Responsible for opening and closing the Street Maintenance Dispatch Center.Handles heavy volumes of telephone traffic and maintains proper telephone etiquette.Communicates promptly and accurately with Street Maintenance Crews and ROW enforcement officers via radio, paging devices, written messages and telephone.Utilizes GIS systems to update real time public maps regarding Street Maintenance operations.Trains Street Maintenance personnel on use of tablet devices to enter completed work.Performs other duties as assigned.QualificationsHigh school diploma, GED, or equivalent and two (2) years of experience in office clerical work.Associate's degree in Accounting, Business, Computer Information Systems or a similar discipline and experience in office clerical work.Must Possess and/or ObtainSatisfactory background check which includes criminal, education and employment history at time of hire.Ability to type at a net speed of 35 WPM.PreferenceValid State of Alaska Driver's License.Preference will be given to Anchorage Municipal Employees Association (AMEA) employees. AMEA employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-AMEA applicants.Equal OpportunityThe MOA is an EO and AA Employer and complies with Title I of the ADA.For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at 907-343-4571.#J-18808-Ljbffr