Job Details

Aviation Operations Support Specialist

ConocoPhillips Alaska Aviation operates a fleet of 66-passenger Q400 aircraft to transport field workers to remote work locations on the North Slope of Alaska. The company also operates a Twin Otter and CASA to fly workers and supplies between North Slope fields.

ConocoPhillips Alaska Aviation is currently recruiting for Aviation Operations Support Specialist for our flight and passenger operations team. The normal work schedule is Monday through Friday with occasional work on weekends.

Your responsibilities may include:

• Coordinate with travel planners to meet the travel needs of workers supporting North Slope oil and gas operations. Utilize iLogistics passenger reservation system to support passenger travel needs.
• Manage phone activity and provide exceptional customer service
• Coordinate and disseminate flight information to flight crews, ticket counter, ground support crews, aircraft maintenance coordinators and North Slope personnel.
• Conduct flight following of company aircraft. Provide weather and runway condition reports to pilots.
• Coordinate and disseminate operations information to flight crews, ticket counter, ground support crews, aircraft maintenance coordinators and North Slope personnel.
• Adapt to dynamic operating situations due to weather or mechanical issues.
• Advise the operations and maintenance departments for off-schedule or irregular operations such as aircraft diverts or aircraft maintenance delays.
• Prepare for, and play key role, in emergency response operations
• Prepare operations reports
• Other duties as requested or necessary.

Success Profile:

• Takes Accountability: Takes ownership of actions and follows through on commitments by courageously dealing with important problems, holding others accountable, and standing up for what is right
• Makes Decisions: Generates effective solutions based on available information and makes timely decisions that are safe and ethical
• Drives Performance: Delivers results through realistic planning to accomplish goals

Basic/Required:

• Legally authorized to work in the United States
• 3 or more years of experience in an administrative or clerical role
• 3 or more years of customer service experience
• Intermediate proficiency with Microsoft Office: Word, Excel and Outlook
• Willing and able (with or without reasonable accommodation) to work weekends, overtime and holidays

Preferred:

• 1 or more years of experience with iLogistics reservations system
• 1 or more years of experience with aircraft flight following or possession of an FAA Dispatch license
• 1 or more years of experience working/living on the North Slope and knowledge of North Slope terminology
• Ability to work within a diverse cultural environment
• Ability to manage time and prioritize duties working effectively in a team environment
• Ability to read and understand standard operating procedures and apply them to an operational environment
• High level of integrity and the ability to maintain confidentiality
• Ability to type a minimum of 50 wpm
• Ability to work in a fast-paced high visibility, constantly changing environment with minimum supervision

Apply By: Apr 14, 2026

Sponsorship: ConocoPhillips' sponsorship for employment authorization in the U.S. is NOT available for this position.

Benefits Overview:

• Taking Care of Your Health & Wellness: Medical, dental, vision, mental health support, and wellness programs.

• Supporting and Building Financial Security: Competitive base pay, annual performance bonuses, and retirement savings plans.

• Promoting Work-Life Balance: Paid time off, paid parental leave, and family support resources.

• Offering Career Development: Access to training, mentoring, and internal career mobility tools.

• Guiding Recognition & Inclusion: Peer-nominated awards, inclusive culture, and employee resource groups.

Why ConocoPhillips:

At ConocoPhillips, we believe our people power the future of energy. We're committed to creating a workplace where employees feel valued, supported, and inspired to growprofessionally and personally.

We don't just offer jobswe offer meaningful careers in a company that values how we work as much as what we achieve.

EEO: In the US, ConocoPhillips is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity or expression, genetic information, or any other legally protected status.