Job Details

PENNYMAC

Pennymac is (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day

The role of the Bilingual Mortgage Loan Officer is to serve as a trusted financial consultant to our Limited English Proficiency customers, engaging existing customers in our $700B+ serviced portfolio via phone to help them achieve their current and future home financing goals. The average estimated salary plus incentives for this position is $184,500 to $249,000 with uncapped potential earnings.

This position is designed for licensed professionals who excel at building relationships and providing clear, ethical guidance. You will be provided a steady flow of high-quality, warm inbound leads primarily from our existing Pennymac customer base with no cold calling or self sourced lead generation. You will utilize a cutting-edge loan origination system to serve customers with efficiency and speed and drive your business forward.

As a Bilingual Mortgage Loan Officer, your primary focus is to improve the customer's financial situation through expert advice and product solutions:

• Serve as a trusted advisor: Build rapport, evaluate customer needs and take a consultative approach toward customizing the best solution to improve their overall financial situation while leveraging our large suite of first and second mortgage products.
• Provide tailored solutions: Recommend the loan solutions that best improve the customer's overall financial position and clearly explain how our competitive offer meets their specific needs.
• Guide customers through the application process: Assist applicants through the entire application process, disclosure review, secure pricing and submit the loan to operations.
• Pipeline Management: Manage pipeline activities efficiently while meeting production goals and maintaining strict adherence to all compliance requirements and lending regulations.
• Service Excellence: As a representative of one of the largest residential mortgage lenders in the U.S., maintain a "Best in Class" experience to every caller, reflecting the organization's culture and values.

What Makes This Role Different

• New Hire Training: A robust 6-week training program, including taking sales calls for the final 3 weeks allowing for a quick ramp up to building a pipeline and earnings.
• Warm Leads: A high volume of high-quality, inbound leads primarily from existing Pennymac customers
• Cutting Edge Origination System: Designed for speed and efficiency, empowers our loan officers and simplifies the end to end process.
• Highly competitive products and rates: Access to a full suite of first and second mortgage products with highly competitive mortgage rates to provide the best solutions for each customer.
• Career Trajectory: Substantial career growth and development opportunities within a large, well-rounded organization (Retail, Correspondent, Wholesale and Servicing).
• Join a purpose-driven team. Transform the future of homeownership - and your career!

What You'll Bring

• 1+ years of origination and lending experience
• Excellent bilingual (Spanish) proficient interpersonal, written, and verbal communication skills
• Must have current UST License
• Ability to multitask, work in a fast paced environment while navigating through different system applications and software
• Great sense of responsibility and organization
• Strong attention to detail and ability to work independently
• Team player, works well with others and willing to assist peers
• Excellent critical thinking, problem solving and sound judgment skills

Why You Should Join

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

To learn more about our benefits visit:

For residents with state required benefit information, additional information can be found at:

Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

• Lower in range - Building skills and experience in the role
• Mid-range - Experience and skills align with proficiency in the role
• Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.

Salary

$62,000 - $250,000
Work Model

REMOTE