Job Details

Job Description:

Join a global technology leader and take your technical career to the next level. North Star Imaging (NSI) is a worldwide leader in 2D digital radiography and 3D computed tomography equipment. As part of Illinois Tool Works (ITW), a Fortune 250 company,we combine the agility of a specialized technology business with the strength and stability of a global industrial powerhouse.

We are seeking an experienced Level 2 Digital Radiography/Computed Tomography Technician to be an integral part of the team that keeps NSI at the forefront of NDT technology. The DR/CT Level 2 Technician plays a key role in delivering high-quality X-ray and Computed Tomography (CT) inspection services on customer-supplied products. This position performs work in accordance with customer specifications, written procedures, and recognized industry standards. The Level 2 Technician collaborates closely with Coordinators, Sales, and fellow X-ray Technicians to successfully plan and execute projects. As a technical expert within the organization, this role also supports customer engagement efforts, including product demonstrations and technical consultations.

What You'll Do:

Primary Responsibilities -

• Partner with industry-leading organizations to capture internal and external product geometry using advanced mini-focus and micro-focus digital X-ray and 3D CT imaging systems.
• Support customers with failure analysis, product development, research and development, and production-level inspections through the effective use of digital radiography and CT technologies.
• Serve as a subject matter expert for low-energy X-ray systems, providing technical guidance and support to sales and cross-functional teams within NSI.
• Develop, optimize, and execute DR and CT inspection techniques tailored to customer requirements and product applications.
• Reconstruct, analyze, and compile scan data, delivering clear, accurate, and complete results in alignment with customer expectations.
• Provide direct oversight, coaching, and technical approval for Trainees and Level 1 Technicians, including on-the-job training (OJT) and technique validation.
• Perform Level 2 final review and acceptance of DR and CT inspection data to ensure quality and compliance.
• Design and implement innovative sample fixturing solutions to improve inspection efficiency, repeatability, and image quality.
• Collaborate with Sales to support project quoting and propose inspection strategies that meet or exceed customer needs.
• Deliver exceptional customer service through professional interactions with current and prospective clients via phone, in person, webinars, onsite meetings, technical reports, and presentations.
• Perform advanced post-processing and analysis of CT data, including (but not limited to) dimensional metrology, CAD-to-part comparison, porosity analysis, automated inspection, and use of Volume Graphics software tools.
• Maintain and continuously expand technical expertise in cutting-edge X-ray and CT technologies, applications, and best practices.
• Apply experience and judgment to support diverse customer applications across digital radiography and CT markets.

Secondary Responsibilities -

• Demonstrate NSI software and hardware capabilities to prospective customers and internal stakeholders.
• Provide operational and technical support to the broader business as needed.
• Accurately document completed projects and maintain daily inspection records.
• Operate and maintain DR and CT equipment in accordance with NSI guidelines and safety standards.
• Perform routine preventive maintenance on X-ray and CT systems.
• Assist with shipping and receiving of customer parts and project deliverables when required.
• Travel up to approximately 15% to customer sites, company locations, trade shows, or industry events.
• Perform other duties as assigned, supporting team and organizational goals.

What We're Looking For

We're seeking qualified candidates who bring:

• Associates degree and 3-5 years of relevant experience in DR and CT Level 2 (or Equivalent Training)
• Minimum of 2+ years of Microfocus Imaging experience
• Strong attention to detail
• Knowledgeable of VG Software Suite
• General technical aptitude
• Knowledge of X-ray principles and use
• Adaptive learner of new software
• Excellent verbal and written communication skills
• Professional demeanor and appearance
• Proficiency in using Microsoft programs (Word, Excel, PowerPoint, Teams, etc.)

Compensation Information:

The hourly rate for this position ranges from $33-43/hr. based on education and experience.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.