Job Details

Greet and assist patients and visitors in a courteous and professional manner.Schedule and manage appointments for orthopedic consultations, followups, imaging, and related services.Answer incoming phone calls, screen and route calls appropriately, and take accurate messages.Check patients in and out, verifying and updating demographic, insurance, and medical information.Verify insurance eligibility and coverage and collect required documentation.Maintain accurate and organized patient records in the electronic health record (EHR) system.Handle appointment cancellations and rescheduling in accordance with clinic municate effectively with clinical staff to support provider schedules and patient flow.Ensure compliance with HIPAA, clinic policies, and healthcare regulations.Assist with administrative tasks such as scanning documents, releasing records as authorized, and maintaining the reception area.
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