Job Details

Transportation Support Coordinator - $865-$1,195 per week

Position Summary

The Transportation Support Coordinator is a vital role that operates from the comfort of your own home, aiding drivers, dispatchers, brokers, and operations teams to ensure seamless freight movement. Your responsibilities will include organizing schedules, providing timely updates, verifying essential documents, and proactively addressing common dispatch challenges. This role is an excellent opportunity for individuals looking to gain a comprehensive understanding of the logistics industry with the goal of eventually transitioning into an Independent Freight Dispatcher.

Remote Work Setup

• 100% Work-From-Home
• Flexible hours
• Designed for those aspiring to move into dispatching in the future

Weekly Salary Breakdown

• $865/week for entry-level experience

• $1,195/week for experienced support staff
  Approximate annual salary: $45,000-$62,000/year

What You Will Do

Driver & Dispatch Assistance

• Provide drivers with updated instructions, addresses, and appointment times.
• Monitor ETAs, delays, breakdowns, and Hours of Service (HOS) considerations.
• Assist drivers in resolving road issues quickly and professionally.

Load Coordination

• Confirm pickup and delivery schedules.
• Track loads and provide timely updates to brokers and shippers.
• Verify Bills of Lading (BOLs) and Proof of Delivery (PODs) to ensure freight accuracy.

Time Management

• Estimate realistic loading and unloading times.
• Avoid scheduling conflicts and tight appointment windows.

Documentation

• Upload all relevant documentation into the Transportation Management System (TMS).
• Keep track of detention, layover, and Truck Order Not Used (TONU) opportunities.
• Maintain precise and organized load notes.

Customer & Broker Communication

• Send regular status updates and check-ins.
• Notify brokers promptly about any changes or delays.
• Foster positive, professional relationships with shippers and brokers.

Essential Skills

• Exceptionally clear communication abilities.
• Keen attention to detail.
• Ability to multitask effectively in high-pressure situations.
• Strong organizational capabilities.
• Basic knowledge of load boards and TMS (training provided).

This Role Is Ideal for Future Dispatchers

This position equips you with the necessary skills utilized by:

• Freight Dispatchers
• Load Planners
• Broker Agents
• Fleet Managers

You will learn how to:

• Communicate effectively with drivers.
• Manage freight logistics.
• Collaborate with brokers.
• Resolve real-world logistics problems.

All these experiences will prepare you to work independently as a freight dispatcher, with the potential for a significantly higher income.