Job Details

Imagry is looking for a Customer Success Manager in Japan:

TokyoYokohama

Responsibilities:

A Customer Success Manager in Japan will report directly to our VP Business Development or to the CEO, and will look over our business activity in the country.

They will be responsible for existing costumers, retention, conducting meetings with existing and new local customers.

They will be the liaison between our Marketing, Sales, and R&D, overlooking projects throughout, and maintaining a close and ongoing relationship with local customers.

Requirements:

*BA- in Business, Management or equivalent domain.

*Background from tech companies and a deep understanding of technology, AI integrated products preferred.

*Background and at least 4-5 years of experience as a Customer Success Business Project Manager in B2B.

*Eligibility to reside, live and work in Japan.

*Bilingual or close - Japanese and English languages

*Strong understanding of Japanese business culture in large corporates.

*Highly developed communication skills,

*Attentive and customer-facing.

*Representative, personable, with a positive "can-do" attitude towards customers.

*"Hunter" at spirit - with a proactive approach, an entrepreneur at heart

*Ready to work in a fast-paced Start Up company, working in Cross-Disciplines.

*Full Time Position, ready to travel often.

PandoLogic. Category: Customer Service, Keywords: Client Services Manager