Job Details

Join to apply for the Inventory Specialist role at Walgreens.

Base pay range

$17.00/hr - $20.00/hr

Responsibilities

• Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On?Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in?store inventory processes. Validates and ensures accuracy of planograms.
• Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on?hand balances and pricing.
• Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs.
• In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start?ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day.
• Engages customers by greeting them and offering assistance with products and services. In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Executes and coaches team members on warehouse and vendor inventory management processes including creating, reviewing, and receiving orders.
• Scans inbound deliveries while the vendor is still in the store, focusing on One?Box receiving. Marks delivery as received if product is physically delivered, contacts vendor for undelivered scheduled receipts, and opens tickets as needed to correct inaccurate orders.
• Under the supervision of the pharmacist?in?charge, verifies all pharmacy shipments are posted for products physically received at the store. Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders, and reports any shortages or damaged product.
• Completes On?Shelf Availability (OSA) end?to?end process including warehouse and DSD for planogrammed departments, executing disposals, call?ins, vendor returns before expiration, and scan?outs/ returns on all subscribed departments including vendor/DSD departments and pharmacy scan?outs.
• Under the supervision of the pharmacist?in?charge, completes pharmacy inventory activities including recalls, vendor returns, non?controlled, and damaged salvage returns. Facilitates excess inventory returns or inter?store transfers for non?returnable ABC overstock. Verifies posting of all pharmacy/prescription claims.
• Completes execution of all pricing activities including price changes, markdowns, and markdown deletes. Responsible for basic department pricing, daily price changes, accurate pricing with correct signage, and reliable and timely completion of any additional regulatory pricing tasks.
• Responsible for supporting front end and pharmacy ordering by ordering expense items. Monitors pharmacy manual orders to identify excess orders. Maintains consigned inventory and orders as required.
• Ensures designated pull & quarantine item on?hand quantities are updated and placed in the designated holding area.
• Maintains accurate inventory counts and on?hand quantity accuracy for basic departments, stockroom, overstock locations, and pharmacy smart counts.
• Ensures the store maintains inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages, tobacco).
• Assists in the maintenance of inventory records, including receiving and posting of all products in front?end inventory systems. Organizes files and retains all invoices/receipts/return authorizations necessary for all inventory activities.
• Helps prepare for physical inventory and supports the physical inventory day activities, including preparing sales floor, stockroom, and pharmacy for inventory and auditing the third?party team on inventory day.
• Supports keeping all counters and shelves clean and well merchandised.
• Knowledgeable of all store systems and equipment.
• Assists and coaches store team on all package delivery activities, including scanning in and out, completing daily inventory functions and package returns at Walgreens. Supports execution of Pickup Program.
• In designated stores, when serving as the leader on duty, registers all related sales on assigned POS, including recording scanning errors, price verifications, items not on file, price modifications, voids. Completes product returns, order voids, customer refunds, cash drops to safe, and provides change as requested.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes any additional activities and other tasks as assigned.

Basic Qualifications

• Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates).
• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evening and weekend hours.
• Achieving expectations rating on last performance review and no written disciplinary actions in the previous 12 months (internal candidates only).
• Demonstrated attention to detail and ability to multi?task and manage execution.
• Experience in identifying operational issues and recommending and implementing strategies to resolve problems.

Preferred Qualifications

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior work experience with Walgreens, with an evaluation on file.

Training & Personal Development

• Attends company-based trainings for continuous development and completes all e?learning modules including safety training requirements.
• Obtains and maintains a valid pharmacy license/certification as required by the state.

Communications

• Serves as a liaison between management and non?management team members by coaching and developing other capabilities with inventory systems. When serving as the leader on duty, communicates assigned tasks to team members and reports disciplinary issues and customer complaints to management.

We will consider employment of qualified applicants with arrest and conviction records.

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Seniority level

Not Applicable

Employment type

Full?time

Job function

Management and Manufacturing