Job Details

Employer Industry: Healthcare Services

Why consider this job opportunity:

• Salary range up to $23 per hour
• Comprehensive benefits including Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO), and Tuition Reimbursement
• Opportunity for career advancement and growth within the organization
• Flexible remote work schedule
• Chance to make a positive impact on customer satisfaction and patient experience

What to Expect (Job Responsibilities):

• Act as a liaison between the employer, customers, and patients
• Resolve routine customer requests related to products or services via inbound and outbound calls
• Communicate with customers in a courteous and professional manner
• Provide additional customer education and information as needed
• Notify clients of test results in a timely and accurate manner

What is Required (Qualifications):

• High School Diploma or GED equivalent required
• Previous experience in a customer service role
• Knowledge of Microsoft Office suite is required
• Strong verbal and written communication skills
• Excellent multitasking abilities required

How to Stand Out (Preferred Qualifications):

• Experience working in a contact center/call center environment
• Current or previous experience with the employer
• Prior experience in the healthcare industry, such as a physician's office or hospital
• Experience with Salesforce.com and/or Laboratory Information Systems

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.