Job Details

Alaska Waste is looking to hire a Customer Service Representative in Anchorage, AK!Be the Voice That Connects Our Community to Exceptional ServiceLocation: Anchorage, AlaskaSchedule: Monday-Friday | 8 AM - 5 PM (No late nights!)Pay: Starting at $21.00 per hour.Type: Full-Time | Office-BasedWhy Join Alaska Waste?At Alaska Waste, a Waste Connections company, we do more than keep Alaska clean-we build strong communities with every customer call. We're looking for a Customer Service Representative who's friendly, reliable, and ready to grow with a company that values your talent.If you love solving problems, thrive in a fast-paced setting, and want a stable job with great benefits and real career growth, this is the role for you!What You'll Be DoingYou'll be the first point of contact for our customers-helping them with service questions, resolving issues, and ensuring their needs are met quickly and professionally.Your day-to-day will include:* Answering incoming calls and assisting customers with service requests, billing, or account changes* Resolving customer concerns with clarity, care, and a positive attitude* Using company systems and Microsoft Office tools (Word, Excel, Outlook)* Preparing service orders, change of address forms, and account adjustments* Collaborating with internal departments to ensure excellent service* Occasionally assisting at the front desk/reception area* Promoting goodwill and offering additional services where appropriateWhat You Bring to the Table* 2+ years of customer service experience (call center experience is a plus!)* Comfortable using MS Word, Excel, and Email* Fast, accurate typing & 10-key skills* Great organization, multitasking, and communication abilities* A calm and professional demeanor-even under pressure* High school diploma or equivalent preferred* Ability to work in-office (remote work may be requested during temporary protocols)️ Your Work Environment* Clean, bright office environment* Standard workstation (desk, phone, headset, dual monitors)* Fast-paced, high-volume call setting* Long periods of sitting and typing* Occasional exposure to elevated noise from nearby callsPerks & Benefits* Medical, dental, and vision insurance* Flexible spending account (FSA)* Short & long-term disability coverage* Life insurance* 401(k) retirement plan with match* Paid training and internal promotion opportunities* Work with a supportive, team-first group of professionalsApply Today and Connect with Your FutureReady to build your future with a growing, mission-driven company?Apply now at: www.wasteconnections.comSearch for Customer Service Representative - Anchorage, AK and complete your application!Waste Connections is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.