Job Details

We are looking for a District Manager to oversee the administrative and managerial functions for a growing number of optometry offices. The primary goal of this position is to support the VP of Operations in ensuring the delivery of a consistent, high-quality patient and customer experience in a fast-paced retail, lab, and optometric environment. This position requires a goal-oriented person with a strong background in leadership, growth, and knowledge of day-to-day office operations and staff management.

A minimum of 5 years of experience as an Optician is an absolute requirement, to be considered for this role.

Responsibilities:

• Daily, direct oversight of office staff and operations in assigned district
• Supports recruiting, hiring, and training of office staff across multiple offices
• Collaborates with the leadership team on the achievement of performance targets & budgeted goals
• Oversees the optimization of staff scheduling for office employees
• Develops policies and procedures to ensure compliance with legal and regulatory requirements
• Implements procedures to ensure the successful operations of the office around payroll, billing, and staff scheduling
• Partners with the leadership team in addressing employee relations issues
• Achieves business goals, revenue, and profitability objectives through a respectful, forward-thinking, and motivational style

• Relevant experience in optometry, or retail optometry operations
• Leadership capabilities including the ability to manage people, budgets, and operations
• Solution-oriented, with the ability to independently manage multiple workstreams simultaneously
• Ability to solve complex problems under pressure
• Strong communication and organization skills
• Ability to balance attention to detail with swift execution
• Must be willing to travel between office locations

• Knowledge of performance evaluation metrics and principles
• Sound understanding of optimization of store operations and standards for success

• Ability to perform all aspects in regard to optical prescriptions, measurements, product knowledge, adjustments, repairs, troubleshooting patient concerns, verify accuracy of orders
• LDO preferred but not required.