Job Details

WHO WE ARE:

Xactus (pronounced 'Zac-tus') is the leading verification innovator for the mortgage industry. We have over 6,500 clients ranging from the largest bank and non-bank mortgage originators to credit unions and mortgage brokers. Xactus works closely with our clients to digitally integrate a 360° approach to verification across their workflows. As a result, lenders can easily access the technology necessary to meet consumer demands for a modern mortgage experience with industry-leading speed, reliability, and accuracy - while also closing more loans more quickly with greater profitability.

Xactus is proud to provide a friendly work environment that is primarily remote (unless specifically a hybrid or on-site role). Our remote workforce provides many opportunities for you to enhance your skills while maintaining a healthy work/life balance.

Our top-notch financial leadership team prioritizes building talent. If you are curious and searching for a change that will be fun and rewarding, please reach out to us! We would love to have you on our team!

WHO YOU ARE:

You are a career-minded, driven individual who is looking for a position that challenges you and supports your professional development.

THE BENEFITS WE OFFER:

A friendly, supportive environment which is highly rated by Xactus employees. Feedback from our employees says: "The people I work with treat each other with respect," "I feel accepted by my coworkers," and "The person I report to cares about me as a person."

Xactus offers medical, vision and dental insurances, bonus programs, fitness reimbursement and other healthy life-style programs through our benefits carrier, 401k plan with a company match, short and long-term disability, life insurance, accident and critical illness insurance, health savings account, flexible spending account, employee assistance program, legal services, employee discounts and more.

ADDITIONAL INFORMATION REGARDING EMPLOYMENT WITH XACTUS:

If applying for a position at Xactus, candidates must be a resident of the United States, and should be authorized and eligible for employment in the United States. Xactus does not provide visa sponsorship at this time.

If hired to work at Xactus, employment is contingent upon successful completion of required background checks and pre-employment drug screening.

SUMMARY:

The Reverification Processor plays a critical role in ensuring accurate information is recorded and processed in our data management system. Upon identifying any errors or inconsistencies, this position will process reverifications in compliance with all documented departmental policies and procedures. Qualified individuals will possess a keen attention to detail, and a knack for auditing and verifying data.

ESSENTIAL FUNCTIONS:

The following is a list of essential functions, which is subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function based on business needs or at its sole discretion.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Analyze data and documentation to determine when a re-verification should be created and sent to third party individuals and companies.
• Complete re-verification form letters and input information into the Quality Control system.
• Track, process, and follow-up on returned and non-responsive re-verification documentation.
• Perform Verbal Re-verifications of Employment and Income as needed.
• Upload documentation to client facing website.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

• High school diploma or equivalent required; associates degree preferred.
• 1-2 years minimum experience as a residential mortgage processor or related area is highly desired.

SKILLS AND COMPETENTCIES:

• Familiarity with industry concepts, practices and procedures.
• Analytical ability to develop reports and create supporting documentation.
• Excellent verbal and written communication skills.
• Outstanding customer service and interpersonal skills.
• Excellent attention to detail.
• Ability to maintain confidential information.
• Effective prioritization skills and ability to multitask.

WORKING CONDITIONS:

• Remote/work-from-home environment; team members are expected to adhere to company policies and remote work guidelines.
• High-speed internet is required.
• A distraction-free setting conducive to continuous work and provides confidentiality required.
• May require flexibility in hours.

PHYSICAL DEMANDS:

Xactus promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and team members.

• Lifting/carrying up to 10 lbs.
• Manual dexterity for computer work
• Speaking, hearing, and vision are required to perform essential functions.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.