Job Details

Office Manager Job Description

About This Role:

The Office Manager plays a central role in supporting ADP's staff, systems, and daily operations. This position focuses on office administration, HR coordination, and financial process support, working closely with staff leadership and external partners. This role is ideal for someone who thrives in a small, mission-driven organization, and is also interested in building skills in nonprofit operations over time.

About Us:

The Anchorage Downtown Partnership (ADP) is a nonprofit organization that provides supplemental public services, hosts community events, and leads advocacy for downtown Anchorage. Our mission is to create a vibrant, safe, and clean downtown.

Our team of 7-14 Downtown Ambassadors is responsible for downtown sidewalk snow removal in the winter, year round cleaning of downtown's sidewalks and public spaces, connecting those in need to emergency services, and responding to service requests. Our Events Director organizes more than 50 free community events every year, including Live After Five and New Year's Eve, and supports many more community events with equipment and permitting support. We have more than 800 members, who are downtown businesses and property owners, and we work closely with our members to advocate for investments and improvements to downtown. We are a small organization with 15-20 full-time staff depending on the season, most of whom are front-line employees.

Core Duties:

Responsibilities of this position include:

Human Resources Administration & Support (10-15 hours per week):

• Open, close, and monitor job postings through BambooHR, and complete onboarding and offboarding paperwork using BambooHR and ADP's established processes.
• Coordinate benefits administration with ADP's retirement, insurance, and workers' compensation partners.
• Work closely with Operations Department leadership to support and document performance reviews, changes from temporary to permanent status, and pay changes.
• Serve as the point of contact for day-to-day HR questions from staff and attend and share updates and information at weekly staff meetings.
• Play a key role in creating a positive and supportive team culture, by organizing employee recognition (employee of the quarter, seasonal gatherings, etc.).

Payroll & Finance Coordination (10-15 hours per week).

• Compile biweekly payroll packets (through BambooHR) for ADP's external accountants, and update employee files after payroll is processed.
• Enter invoices to be paid in bill.com and maintain organized payment records.
• Create and send invoices in QuickBooks Online, track incoming payments, and follow as needed.
• Collect and organize bank statements, receipts, contracts, and other documents for external accountants.
• Assist with bank deposits, expense reimbursements, and routine financial tasks.

Office Administration (5-10 hours per week):

• Monitor ADP's main email account and phone line.
• Purchase office, shop, and event supplies as needed.
• Manage physical and digital filing systems, and serve as the point of contact for IT vendors.
• Handle mail and errands, answer the front door, represent ADP to visitors, and assist in keeping shared office spaces clean and organized.

Other duties as assigned, including supporting ADP's events and team.

Experience and Qualifications:

• 1+ year of experience in office administration, nonprofit administration, or a similar role.
• Comfort working with administrative systems (HR platforms, accounting software, spreadsheets) and/or willingness to learn new systems.
• Ability to work independently and exercise good judgement.
• Strong communication skills and attention to detail.
• Ability to work effectively with ADP's diverse staff team and to represent the organization professionally to members of the public.
• Interest in developing skills in nonprofit operations over time.
• Enthusiasm for ADP's mission, including willingness to be present at community events and build a deep on-the-ground knowledge of ADP and downtown.

Benefits and Work Environment:

This is a primarily in-person position, located at our downtown office, with schedule flexibility. This role requires occasional evening and weekend work throughout the year to support ADP's major community events.

We offer competitive benefits including health insurance with a $50 employee contribution, a retirement plan with a 3% match, paid sick leave, paid personal leave, parking reimbursement, and professional development.

As success is demonstrated in this role, there are opportunities for growth, including higher-level roles with expanded responsibility, depending on organizational needs and individual interests.