Job Details

divh2Receptionist (Fac)/h2pThe primary responsibilities of the Medical Receptionist include:/pulliWelcomes and greets all patients and visitors in person and over the phone, utilizing AIDET./liliAnswers the phone in a polite and courteous manner ulliProcess phone messages and relays to appropriate staff person or provider/liliScreens and transfer calls accordingly/li/ul/liliResponsible for keeping the reception area clean and organized/liliRegisters new patients and updates existing patient demographics by collecting detailed patient information including appropriate forms, personal and financial information ulliAssists in obtaining pertinent information to register patient and attaches proper means to document patient identity/liliAssembles patient medical record forms and prepares patient identification/li/ul/liliFacilitates patient flow by notifying the medical assistant of patients arrival, being aware of delays, and communicating with patients and clinical staff/liliProtects patients confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended/liliAdheres to medical-legal requirements when answering correspondence and inquiries. ulliMaintains and controls the release of information to authorized persons only/liliPrepares records of correspondence according to clinic needs./li/ul/liliSchedule outpatient appointments and procedure appointments/liliPatient Portal Support/liliUse eCW telephone encounter for patient communication/liliReview future schedules for account completion/liliChecks patients out and collects copays, balances and payment plans/liliFacilitates the staff routing of incoming faxes appropriately/liliTracks outgoing referrals to confirm scheduling/liliProvides backup for Office Assistant/liliTimely action maintaining eCW Jelly Beans/liliResponsible for active monitoring of the patient cancellation list/liliAll other job duties as assigned/li/ulpEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor./p/div