Job Details

Criminal Justice Technician

The recruitment is exempt from the hiring freeze (Administrative Order 358). This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time.

What You Will Be Doing: This position performs research on various criminal records from local and state agencies and is responsible for processing arrest and disposition information into the state's criminal history repository. Additionally, the position coordinates and responds to requests for record reviews from the department, criminal justice agencies, and the public and coordinates with law enforcement agencies, prosecutors, courts, and correctional facilities to obtain source documents for criminal history events.

Our Organization, Mission, and Culture: The criminal records unit processes all disposition information into the state's criminal history repository. The repository is used by criminal justice and non-criminal justice agencies throughout Alaska and nationwide, and the information maintained in the repository is critical for public safety to ensure decisions based on criminal history records are made using the most complete and accurate information available.

The Benefits of Joining Our Team: Joining our team provides an opportunity to promote public safety and to provide support and technical assistance to law enforcement, other criminal justice agencies, non-criminal justice agencies, and the public throughout the state. This position provides an excellent opportunity to further develop research skills while working with a dedicated, motivated, and dynamic group where team input is encouraged.

The Working Conditions You Can Expect: This position is located in East Anchorage in the Department of Public Safety's (DPS) Headquarters building at 5700 East Tudor Road, which includes the following: the Chugach Mountains providing the backdrop for the building, ample parking, public transportation drop points located directly in front of the building, and paved trails adjacent to the building. Individual office space for this position is co-located with other criminal records unit staff to encourage team building and collaborative efforts.

What We Are Looking For: Please ensure that these competencies are clearly reflected in the work experience sections of the application:

• Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to manage a situation; identifies problems; determines accuracy and relevance of information; uses sound judgement to generate and evaluate alternatives, and to make recommendations.
• Attention to Detail: Is thorough when performing work and conscientious about producing consistently accurate work.
• Research: Gathers, organizes, and maintains information, determines its importance and accuracy, and communicates it by a variety of methods.

The Department of Public Safety strives to preserve the peace, enforce the law, prevent and detect crime, and protect life and property. All positions support or carry out the Department's mission. If our mission interests you and this position embodies your strengths, please consider joining our team. More information about the Department of Public Safety can be found on our website.

Minimum Qualifications

Criminal Justice Technician 1: Any combination of education and/or experience that provides the applicant with competencies in:

• Accountability: Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient, and cost-effective manner.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Criminal Justice Technician 2: Successful completion of training under a formally established Criminal Justice Technician 1-2 flexible staffing training plan with the State of Alaska; OR Any combination of education and/or experience that provides the applicant with competencies in:

• Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
• Reasoning: Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.

Equivalent to those typically gained by: Any combination of education and/or paraprofessional or professional experience or service in criminal justice, juvenile justice, probation, parole, public safety, law enforcement, corrections, court, legal services, law office, social services, social sciences, or public assistance programs or functions.

Additional Required Information

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

• A list of three (3) professional references including daytime telephone number and email address; at least two (2) of these must be from a current or former supervisor. Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.
• Copies of your last two (2) performance evaluations or two (2) recent letters of recommendation if performance evaluations are not available.
• If using postsecondary education to meet the minimum qualifications, a copy of your transcript(s). Unofficial copies are acceptable but must have the institution name/URL listed on the transcript

This position is flexibly staffed. This vacancy may be filled at either the 1 or 2 level, depending on the applicant's training and/or experience. The full range of salaries is listed above. Starting salary will be determined by the level the position is hired at. If filled at level 1, promotion to level 2 will occur upon successful completion of the probationary period and required training, as well as the applicant meeting the minimum qualifications of the higher job class.

This position requires the incumbent to submit to a fingerprint based criminal history background check. Due to the sensitive nature of this position, and required access to APSIN, an applicant with criminal convictions will not move forward in the selection process.

The successful candidate will be required to read, understand, and agree to via signature, an agreement of confidentiality concerning the work commonly encountered within the Department of Public Safety to qualify for this position.

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

Applications will be reviewed to determine if minimum qualifications are met. Therefore, all work experiences the applicant is using to meet minimum qualifications for