Job Details
Remote Customer Service Representative (Mason, OH)
2026-01-21 Global Channel Management all cities,AK
Description:
Connectivity to the local network is required to be via ethernet cord plugged directly into the internet router. Connection cannot be wireless
The workstation should be near a wired internet connect (only 6 feet ethernet cord will be provided)
Must have a smart phone
Assists customers telephonically and non-telephonically with service and support issues. Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention. Acts as a positive role models by demonstrating continuous performance improvement, solid business skills and support of department and company objective
About the job Remote Customer Service Representative (Mason, OH)
Remote Customer Service Representative (Mason, OH) needs 2+ years experience
Remote Customer Service Representative requires:
- Local to Mason, OH
- Does not support Spectrum router
- Spectrum, Segemcorn, Askey or Arris wave 2 (Unaccepatble)
- LAN connection
- 10megs down 1 upload
Connectivity to the local network is required to be via ethernet cord plugged directly into the internet router. Connection cannot be wireless
The workstation should be near a wired internet connect (only 6 feet ethernet cord will be provided)
Must have a smart phone
Assists customers telephonically and non-telephonically with service and support issues. Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention. Acts as a positive role models by demonstrating continuous performance improvement, solid business skills and support of department and company objective