Job Details

Quality Technician

Department: Quality, Compliance and Privacy

Reports to: Quality and Risk Manager

Employment Status: Full-Time

FLSA: Non-Exempt

Schedule: 40 Hours/52 Weeks

Preference: TERO Ordinance 2017-01, P.L. 93-638

Job Summary

The Quality Technician is responsible for assisting the Quality and Risk Manager with supporting Quality Assurance and Performance Improvement (QAPI) processes and analyzing risk events/data throughout the Tribe. The purpose of the position is to help monitor and maintainquality assurance processes, procedures and controls to meet established performance, quality, risk and safety regulations/standards.

Essential Functions

• Identifies and trends data to detect where improvements are needed and identifies areas of success within the organization
• Participates in Quality and Risk functional workgroups and carries out associated work plans
• Provides support for quality assurance initiatives and performance improvement teams on behalf of the Quality Department; working with program staff when necessary
• Implements the Model For Improvement and Plan Do Study Act methodology to drive performance improvement projects
• Monitors performance (in relevant areas) according to applicable standards and provides data and recommendations for actions to the Quality and Risk Manager
• Provides support to the Quality/Compliance/Privacy department in conducting surveys, maintaining databases, preparing internal and external documents, and creating reports
• Ensures compliance with Tribal, federal, state, and local employment laws and regulations, Tribal policies and TERO ordinance

It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives.

Working Conditions

Lifting Requirements

• Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Physical Requirements

• Stand or Sit (Stationary position)
• Walk (Move, Traverse)
• Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position)
• Stoop, kneel, crouch or crawl (Position self (to), Move)
• Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information)
• See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)
• Taste/Smell (Detect, Distinguish, Determine)
• Pushing or Pulling
• Repetitive Motion

OSHA

• Category III - Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid

Equipment and Tools

List Equipment used for job: Computer, fax, scanner, copier and other office equipment

List Tools:

Drives KIT or Personal Vehicle: Personal Vehicle needed to drive between Kenaitze buildings to attend meetings

Travel

• Local
• In State
• Out-of-State

Qualifications

Education

• Associates Degree or a combination of education and experience in a related field may be substituted for a degree

Experience

• One year (1) of experience in healthcare
• One (1) year of experience in data management and data analysis including proficiency in Excel and building data reports
• Must have a valid Alaska State driver's license and must remain insurable under the Tribe's policy

Preferred

• Knowledge and experience working with cultural diversities

License/Certification

• Must have a valid Alaska State driver's license and must remain insurable under the Tribe's policy, or obtain within 90 days of hire

Special Skills

• Ability to work on several projects simultaneously and under tight schedule
• Good oral and written communication skills
• Good facilitation and interpersonal skills
• Ability to read and understand standard business documentation and accreditation regulations (e.g contract language and accreditation standards)
• Knowledge of quality assurance and performance improvement practices and principles
• Knowledge of data collection and interpretation
• Proficiency and experience in working with Microsoft Word, Excel, and other software programs
• Ability to work independently as well as collaboratively
• Conducts business in a service-oriented manner that is attentive, pleasant, respectful and kind when dealing with un'ina, visitors, co-workers and others

This position is a Covered Position subject to all requirements of the Alaska Barrier Crimes Act (ABCA) and to the Indian Child Protection and Family Violence Prevention Act, (ICPA). ABCA and ICPA requirements apply and must be complied with at all times in order to remain in the position.

*Memorandum of Understanding: Serves as documented evidence that the Kenaitze Indian Tribe has expressed the ineligibility of an employee to operate motor vehicles owned, leased or rented by the Kenaitze Indian Tribe, or to operate a personal vehicle on behalf of the Kenaitze Indian Tribe.