Job Details

Job Title

Office Assistant II

Job Description

The recruitment is exempt from the hiring freeze (Administrative Order 358). This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirement in order to be considered for employment at this time. WHAT YOU WILL BE DOING: The Department of Public Safety, Division of Statewide Services, is seeking an Office Assistant II to join the Permits and Licensing Unit. This entry-level, support-based role provides an excellent opportunity to build valuable skills in applying criminal justice information policies, procedures, and precedentsparticularly in administrative and customer service settings. Working under the guidance of the Records and Licensing Supervisor to:

Permit and Eligibility Processing Receive, review, and process applications for various permit programs (ACHP, SGL, CPS); verify applicant eligibility through criminal history checks, manage fingerprint submissions, and issue permits.

Administrative Support and File Management Respond to public and agency inquiries, manage correspondence and official records, reconcile payments, maintain filing systems, and support compliance efforts including audits and documentation tracking.

Cross-Unit Support Provide backup assistance to other Criminal Records Bureau units by performing data entry, record updates, document scanning, and other clerical support as needed.

OUR ORGANIZATION, MISSION, AND CULTURE: The Applicant Records and Licensing Unit plays a vital role within the Division of Statewide Services and the Department of Public Safety, supporting the department's mission to ensure public safety and enforce fish and wildlife laws. This team's primary objective is to provide timely, accurate information and assistance to colleagues, partner agencies, and the public.

Minimum Qualifications

High school diploma or the equivalent. AND one year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs. Substitution: Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience). Special Note: "High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs. Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older. Some position in this class may require skill in typing. Recruitment and selection may include this requirement.

Additional Required Information

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

At time of interview: A copy of academic transcripts if using education to meet the minimum qualifications. Three (3) professional references with current contact information. Two of the professional references must be current or former supervisors.

This position requires the incumbent to submit to a fingerprint based criminal history background check. Due to the sensitive nature of this position, and required access to APSIN, an applicant with criminal convictions will not move forward in the selection process. The successful candidate will be required to read, understand, and agree to via signature, an agreement of confidentiality concerning the work commonly encountered within the Department of Public Safety to qualify for this position.

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

Applications will be reviewed to determine if minimum qualifications are met. Therefore, all work experiences the applicant is using to meet minimum qualifications for this position must be documented in the application package. Please include the employer's name, your job title, dates of employment, and whether the employment was full or part-time. Applicants who submit packages that do not provide sufficient information to demonstrate minimum qualifications are met may not advance in the selection process.

Note: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-###-#### or (907) ###-#### in Juneau or TTY: Alaska Relay 711 or 1-800-###-#### or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

Contact Information

For specific information in reference to the position please contact the hiring manager:

Cathy Tackett

Records and Licensing Supervisor

Phone: 907-###-####

...@alaska.gov