Job Details

General Manager

We are seeking a hands-on, high-accountability General Manager to lead daily operations of a Firehouse Subs restaurant. This role requires strong leadership, consistent execution, and the ability to run a fast-paced environment with excellence.

Responsibilities

• Lead, train, and develop team members to achieve high performance and a positive culture
• Ensure full compliance with all food safety, labor, and operational standards
• Maintain daily execution of prep systems, cleanliness, cash handling, and equipment procedures
• Manage food cost, labor, inventory accuracy, waste, and controllable expenses
• Deliver outstanding guest service and uphold all Firehouse Subs brand standards
• Hire and retain qualified team members; develop Shift Leaders and Assistant Manager
• Participate in community marketing and support Public Safety Foundation initiatives

Requirements

• Restaurant management experience required (QSR preferred)
• Strong leadership, communication, and coaching skills
• Proven ability to manage cost controls, scheduling, and daily operations
• Ability to work on your feet up to 13 hours and lift up to 50 lbs
• Must work a flexible schedule including weekends/holidays

Compensation: $60,000.00 - $75,000.00 per year

Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation.

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

• Hearty and Flavorful Food
• Heartfelt Service, and
• Public Safety