Job Details

Full-time Salaried Exempt Position

Reports to: General Manager

Supports: APAA Company

About APAA & Join Our Team

Alaska Premier Auctions & Appraisals (APAA) is a locally grown, Alaskan-owned small business committed to excellence in auction services. We connect people to meaningful items, antique treasures, historical artifacts, fine art, vehicles, equipment, firearms, jewelry, and everyday collectibles-and bring their stories to light through our expertise, professionalism, and care.

We're proud to have been named one of the 2025 Best Workplaces in Alaska by the Alaska Journal of Commerce. This recognition is based on feedback from an anonymous, third-party employee survey conducted by Best Companies Group. Achieving this honor reflects our team's dedication to fostering a positive and supportive work environment.

Here, you'll join a collaborative, respectful, and driven team that values integrity, growth, and exceptional client service. We believe in supporting your development, celebrating your contributions, and giving you the tools and autonomy to shine.

If you're motivated by relationship building, sales success, and connecting clients with opportunities, we'd love to hear from you. At APAA, your work truly matters; every client you serve helps us grow and strengthen our reputation across Alaska and beyond.

What the Auction Account Executive Does

Key Responsibilities Include:

• Contact potential clients and schedule meetings to build business relationships and develop new sales opportunities.
• Respond promptly and professionally to inbound sales inquiries via phone, email, and online platforms.
• Track and manage all assigned accounts, ensuring client satisfaction and timely issue resolution.
• Market APAA's services accurately and effectively to prospective and existing clients.
• Coordinate with the COO and GM to ensure logistical operations and timelines align with company objectives.
• Maintain clear and consistent communication with clients and management teams.
• Provide regular status updates and follow-through on consigned items and project progress.
• Oversee and coordinate off-site projects, including estate sales, business liquidations, and large-scale consignments.
• Maintain accurate, organized records of customer interactions, agreements, and activities in CRM systems.
• Collaborate with the marketing team to promote client assets and support upcoming auction initiatives.
• Perform other duties and projects as assigned.

Supervisory Role: May provide oversight and direction to off-site teams as needed for specific projects.

The Impact You'll Make

• You help drive APAA's growth by developing lasting client relationships built on trust and performance.
• Your attention to detail and follow-through ensure a seamless experience for every consignor.
• You help elevate APAA's reputation by maintaining professionalism and consistent communication.
• You support operational success by connecting internal departments and client needs.

What Success Looks Like

• You consistently meet or exceed your sales goals and performance targets.
• Clients describe their experiences as easy, professional, and trustworthy.
• You maintain detailed, up-to-date records and communicate clearly across teams.
• You thrive in a fast-paced, client-focused environment while staying organized and proactive.

Knowledge, Skills & Abilities

• Strong attention to detail, organization, and interpersonal communication skills.
• Proven ability to multitask and meet deadlines in a high-energy environment.
• Excellent client service mindset and ability to resolve issues diplomatically.
• Background in logistics, liquidation, or asset recovery is a plus.
• Ability to maintain dependable attendance and punctuality.
• Proficient in MS Office, Google Workspace, CRM systems, and online marketing tools (e.g., Google Ads, analytics).
• Positive, supportive, and solution-oriented attitude.
• Ability to lift up to 50 lbs independently and heavier items via team lift.
• The capability to stand or sit for extended periods

Minimum Qualifications

• Previous experience in sales, account management, or customer service (preferably in consignment, auction, or resale settings).
• Knowledge of consignment, estate sale, or auction processes.
• Experience working in a fast-paced, customer-facing role.
• Proficiency in MS Office and/or Google Workspace applications.
• Valid Alaska driver's license.
• Ability to pass a background and reference check.

Working Conditions & Schedule

This position operates in a fast-paced environment requiring regular attendance, adaptability, and focus across multiple ongoing tasks. The role may occasionally require overtime or travel to client sites for meetings, evaluations, or off-site projects.

Schedule: Monday - Friday, 9:00 a.m. to 6:00 p.m. (8-hour shift + 1-hour unpaid break)

Perks & Benefits

• 401(k) with company matching
• Employer-funded short-term & long-term disability
• Employer-funded Life Insurance
• Employee Health Insurance
• Dental and Vision
• Paid time off and paid holidays
• Employee assistance program
• Employee discount.
• Professional development support
• Referral bonus program

General Standards & Culture

• Maintain strict confidentiality of client materials and information.
• Return internal and external correspondence within one business day (or within two hours when possible).
• Use company technology responsibly to enhance operations and competitive edge.
• Bring solutions, not just problems; we expect proactive thinking.
• Representing APAA well, client experience is central.
• Be a team player; occasional cross-team coverage may be needed.
• Offer ideas and improvements; your voice matters.