Job Details

About the Job

JOB OVERVIEW - NIGHT AUDITOR:
Use your attention to detail and desire for routine to create memorable guest experiences! As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to providing our guests with a comfortable stay.

A TYPICAL SHIFT:

• Review daily transactions and checklists for completion and accuracy.
• Ensure all guests are served promptly and courteously.
• Apply problem-solving skills to resolve guest issues to their satisfaction.
• Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
• Ensure emergency notification procedures are followed in the event of issues taking place overnight.
• Communicate effectively between all shifts and departments.

REQUIREMENTS:

• Previous customer service experience with proven ability to thrive working the overnight shift is ideal.
• To be successful in this role, you need strong verbal and written communication skills.
• You must be able to read, write, type and use basic technology.
• This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds.
• Applicants must be available to work weekends and holidays.

Are you the one we are looking for? We want someone who embodies Hilton Values!

• H- Hospitality
• I- Integrity
• L- Leadership
• T- Teamwork
• O- Ownership
• N- Now

We offer medical/dental/vision and life insurance, short- and long-term disability, 401(k), FSA, employee discounts and more!