Job Details

Employee Relations Specialist

At Alaska Communications, we're committed to putting our team first, always being customer focused, having a can-do attitude, owning our results, and always acting with integrity. This is what we hire for and what our team members exhibit each day. Want to make an impact with us?

Under minimal direction and exercising substantial independent discretion, the Employee Relations Specialist level I or level II (depending on experience), performs advanced professional level work in support of a wide variety of Human Resources activities within the Company with significant emphasis on employee and labor relations contract management and administration, grievance administration, performance management, discipline administration, employment law compliance, and worker health and safety.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Employee Relations Specialist Examples of Job Duties:

• Administers or serves as Company HR subject matter expert for compliance with one or more of the following legal required programs: federal drug testing program, CDL/medical card management, Family and Medical Leave, ADA, and other related programs.
• Ensures compliance with labor laws, regulations and organizational policies.
• Interpret, explain, and apply terms of Collective Bargaining Agreements (CBA); explain contract terms, past practices, and Human Resource related policies and procedures to employees and managers.
• Independently, or in partnership with the manager, conducts fact-finding investigations on the full range of employee performance issues, alleged misconduct, and complaints and grievances.
• Development and implementation of programs to enhance employee satisfaction, engagement and retention.
• Participate in identification of Human Resource related training needs and resources; develop focused, formal structured training materials, modules and courses on professional Human Resource topics.
• Facilitate meetings with subject matter experts and decision-makers to gather information and solicit recommendations for new or revised policies and procedures.
• Engage in a proactive and interactive process with the Union, employees and managers to resolve issues prior to grievances.
• Administer contracts with outside vendors in areas of expertise.
• Other duties as required.

Competency Statement(s):

• Detail Oriented
• Initiative
• Judgment
• Autonomy
• Conflict Resolution
• Leadership
• Decision Making
• Problem Solving
• Assertiveness
• Negotiation Skills

Minimum Qualifications:

Education Required:

Bachelor's Degree in Human Resources, Business Administration, or a closely related field. Equivalent education, experience, and training may be substituted for the degree requirement on a year-for-year basis.

Experience Required:

Two (2) to four (4) years of progressively responsible professional level human resources experience in one or more of the following areas: application and interpretation of collective bargaining agreements, investigations, development or implementation of human resources policies and procedures, application of employment laws (e.g., ADA, EEO, FMLA, FLSA, OSHA, etc.), grievance processing or administration. Equivalent education and training may be substituted for experience on a year-to-year basis.

Computer Skills:

Demonstrated proficiency working with the Microsoft Office Suite, to include Word, Excel, Access, Outlook and PowerPoint.

Preferred:

Experience using Workday HCM

Additional Requirements:

• Considerable knowledge of federal, state and local regulations/laws in all human resources and employment law related areas.
• Considerable knowledge of principles and practices of labor contract administration, grievance handling, labor law practices, state and federal statutes and regulations regarding employment matters such as FLSA, EEO, Human Rights, and ADA.
• Considerable knowledge of the process and procedures for collecting, analyzing, summarizing and relaying information, which is confidential, complex and sensitive.
• Skill in analyzing complex issues and situations, drawing logical conclusions and following through with viable solutions and courses of actions.
• Ability to maintain effective working relationships with a wide variety of individuals.
• Ability to lead group discussions and to deal firmly and tactfully with employees, managers, and others.
• Ability to work effectively under pressure.
• Ability to effectively communicate complex data and information to a variety of individuals.