Job Details

Job Title

Food Expeditor (Expo)

The Food Expeditor (Expo) is responsible for making sure both sides of the kitchen are running smoothly and efficiently. They are responsible for ticket times being up to standards and should be the only one communicating between the cooks and the front of house employees. Ensuring each dish going out is of high quality and plated correctly and all items on the ticket are going out together.

Essential Functions

• Perform a variety of entry-level restaurant tasks.
• Responsible for appearance and finished quality of food orders.
• Ensure food orders are served promptly and efficiently to the correct table in the restaurant while ensuring guest satisfaction and overall food quality.
• Making sure cooks and runners are aware of ticket times and items going together.
• Watching that re-fire items get executed correctly.
• Communicating with team members if there are any issues with tickets.
• Informing management/chefs of issues.
• Ensuring re-fires are made and handled in the correct manner.

Competencies

• Communication
• Critical Evaluation
• Relationship Management
• Ethical Practice
• Teamwork
• Leadership

Supervisory Responsibility

This position is to aid management in overseeing any interaction between cooks, servers and runners.

Work Environment

This position operates in restaurant and kitchen setting. There are stairs and uneven surfaces. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, slipping, tripping, and falls. Frequent hand washing is required due to staff interactions in food prep areas. Job responsibilities may include working outdoors in the Denali, Alaska area in Spring and Fall, when temperatures are at or below freezing and walking surfaces may be slippery.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate effectively to back of house and front of house. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require occasional moving of products weighing up to 30 pounds.

Position Type and Expected Hours of Work -

Hours range by shift lunch/dinner and will be during weekdays and weekends.

Travel - None is required for this position.

Required Education and Experience

• High school diploma or equivalent required.
• Ability to prioritize work, meet deadlines, maintain an attention to detail, while working in a team or group environment.
• Must have a valid Alaska Food Handlers card.

Preferred Education and Experience

• Experience in this position involving customer service or food and beverage service.

Additional Eligibility Qualifications - None required for this position.

Work Authorization/Security Clearance - Must be authorized to work in the US

AAP/EEO Statement - Northern Hospitality Group and its affiliates are equal opportunity employers.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.