Job Details

Responsibilities

• Performs duties related to processing and funding of indirect consumer lending products
• Reviews documentation to ensure it corresponds with loan application; confirms accuracy of member information, conducts a comprehensive review of income verification, loads data in Loan Origination System, and funds in accordance with loan officers instructions/stipulations. Work directly with indirect auto dealers to communicate loan stipulations and funding
• Accepts incoming calls from vendors, dealerships and external and internal members. Answers questions and provides information related to loan processing and loan funding
• Indirect loans: reviews completed Indirect Funding Form and Checklist to confirm completion in accordance with credit union standards. Sends completed package to Records/File Room after funding is completed
• Completes telephone interview/verification of indirect applicants and collateral along with verification of physical damage insurance coverage for the financed vehicle
• Adheres to all auditing procedures designed to document the lending process and provide the proper checks and balances
• Assists with training on lending products and processes and provides technical guidance
• Supports and participates in continuous improvement activities
• Represents the Credit Union in a positive and professional manner
• Other related duties as assigned
• Maintains member and other sensitive information with confidentiality
• Treats co-workers and members with respect

Qualifications

• Minimum two years indirect lending experience
• Consumer loan processing and/or funding experience
• A comprehensive knowledge of all consumer lending products, documentation, policies and procedures, services and delivery methods
• Working knowledge of NCUA lending regulations, and consumer lending and collections concepts and practices
• Must be able to communicate effectively with members, management, team members and external third-parties
• Ability to interface with people in a positive manner with empathy, courtesy and tact. Strong interpersonal and consulting skills
• Able to handle difficult calls
• Team oriented and the ability to work collaboratively
• Ability to analyze and solve problems relative to member service needs
• Must be able to coordinate, manage and guide multiple priorities simultaneously and effectively through to completion
• Ability to utilize calculator with accuracy
• Proficiency in the operations of a PC and Microsoft Office applications such as Outlook, Word and Excel

Education: High School or Equivalent

Website

nuvisionfederal.com/careers

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending Account
• 401(k) Matching
• Paid Time Off
• Training Provided
• Tuition Reimbursement

Covid-19 Precaution(s)

• Remote Interview Process (some positions vary)
• In-Person Interview required for Front-Line Positions
• Social Distancing and Mask Guidelines in place

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Finance and Sales

Industries

• Banking

Anchorage, AK