Job Details

Dispatch Lead (Operations Supervisor)

Salary: $38.06 - $56.30 Hourly

Location: Anchorage, AK

Job Type: Regular / Full Time

Job Number: 2025-00701

Department: Public Transportation

Hours of Work: Monday & Friday; 2:00 p.m. to 1:00 a.m. Saturday & Sunday; 10:00 a.m. to 9:00 p.m., OR Tuesday - Friday; 2:00 p.m. to 1:00 a.m. (hours may be adjusted depending on operational needs)

Location: 3600 Dr. Martin Luther King Jr. Avenue

**Starting pay does not exceed the midpoint of the displayed pay range**

To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Example of Duties

Under the supervision of the Transit PM Operations Superintendent, lead day-to-day transit operations activity. Activities include, but are not limited to logistical support, accidents, detours, schedule adherence; supervision of dispatch specialist(s) and bus operators; responsible for bus operator work assignments, daily timecard and scheduling comparison, ensures accuracy of activities are recorded in appropriate software, files, etc.

Minimum Qualifications / Substitutions / Preferences

High school diploma, GED, or equivalent and eight (8) years of transportation operations or logistics experience, two (2) years of which must have been in a supervisory, lead, or administrative capacity.

OR Associate's degree in Business Administration, Business Management, Computer Information Systems, Civil Engineering, Logistics, Planning, or similar discipline and six (6) years of transportation operations or logistics experience, two (2) years of which must have been in a supervisory, lead, or administrative capacity.

OR Bachelor's degree in Business Administration, Business Management, Computer Information Systems, Civil Engineering, Logistics, Planning, or similar discipline and four (4) years of transportation operations or logistics experience, two (2) years of which must have been in a supervisory, lead, or administrative capacity.

A valid State of Alaska Driver's License with satisfactory driving record at time of hire.

Additional Important Information

The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to E-Verify is a registered trademark of the U.S. Department of Homeland Security.

If selected for hire, the appointment in this position will be conditional based upon a satisfactory background check.

All required certifications and licenses must remain current for the duration of employment.

Military Service Interview Preference: Veterans or who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.

Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach proof of current service to the application.

The Municipality of Anchorage is an employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.

Application Process

Once an applicant clicks the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.com website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account.

NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-###-####.

For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at (907) ###-#### during regular business hours of Monday Friday 8:00 a.m. - 5:00 p.m. Alaska Time.