Job Details

The Billing & Analytics section plays a vital role in ensuring accurate and efficient utility service delivery through comprehensive financial, operational, and administrative functions. The position supports billing and revenue operations via financial oversight, cross-functional coordination, and data analysis. Key duties include bank reconciliations, internal audits, invoice preparation (notably with our online account management vendor), and maintenance of accounting records. The analyst manages all septic hauler operations, including collections and coordination with municipalities and agencies. Responsibilities may extend to budget support, contract administration, compliance, and required reporting. The role resolves billing and meter exceptions, manages contractual billing in the CIS, tracks billing rates and KPIs, and reports on operational metrics. It also involves handling outbound JVR notifications and helping expand IVR use. Additional duties include maintaining customer a...Billing, Administrative, Analyst, Reconciliation, Coordinator, Accounting