Job Details

Collects delinquent loan payments and late charges ensuring collections operations comply with bank policy and protects the banks assets by performing the following essential duties and responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Communicates with customers to determine the reason for delinquency and to collect delinquent payments and late charges adhering to collection procedures and guidelines. Analyzes financial statements, tax returns, and other documentation to recommend the appropriate course of action to supervisor. Recommends foreclosure and the alternatives to foreclosure; may arrange repayments or forbearance agreements. Prepares and submits required correspondence to borrowers, investors, mortgage insurance companies, government agencies, and other appropriate parties. Assists senior collections staff with preparing files for submittal to attorneys f...Collector, Customer Service, Operations, Banking, Business Services, Experience