Job Details
Office Assistant 2
2025-10-16 State of Alaska Anchorage,AK
Description:
The benefits of joining our team
Join an amazing nursing office team who are dedicated to providing quality medical/dental/meant health care to youth residents within DJJ facilities. Take advantage of a unique opportunity to learn and grow professionally. We believe in enhancing the strengths of our staff by providing training and promoting professional development.
The working environment you can expect
This position is located within the McLaughlin Youth Center, which is a 24-hour secure facility located at 2600 Providence Drive in Anchorage. This is a full-time position with work hours from 7:30 am to 3:30 pm, Monday through Friday. This includes a lunch period from 12:00 pm to 12:30 pm in which you can take advantage of the local trail system surrounding the UMED district.
Who we are looking for
In addition to the Minimum Qualifications below, we are looking for a candidate with the following competencies:
Minimum Qualifications
High school diploma or the equivalent.
AND
One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Substitution:
Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).
Special Note:
"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.
Some position in this class may require skill in typing. Recruitment and selection may include this requirement.
Additional Required Information
At time of interview applicant must submit:
BACKGROUND CHECK
The successful candidate must pass a comprehensive background investigation, which includes a state and FBI fingerprint-based background check.
SUPPLEMENTAL QUESTIONS
For your application to be evaluated you must answer the Supplemental Questions.
EDUCATION
To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application. (Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview, or if/when requested prior to scheduling an interview.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.
WORK EXPERIENCE
When using work experience not already documented in your application, please provide the employer's name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.
If you are currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
The State of Alaska does not provide VISA Employer sponsorships.
RECRUITMENT SCOPE This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here:
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-###-#### (toll free) or (907) ### ####. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-###-#### in Juneau or TTY: Alaska Relay 711 or 1-800-###-#### or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
LEGAL EMPLOYMENT
The State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.
Contact Information
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-###-#### (toll free) or (907) ###-#### if you are located in the Juneau area. Requests for information may also be emailed to ...@alaska.gov.
For applicant password assistance please visit:
For specific information in reference to the position please contact the hiring manager at:
Name: Raegen Sillah
Phone: 907-###-####
Email:
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
Optional Insurance Benefits
Retirement Benefits
See for additional information
Paid Leave & Other Benefits
01
Do you possess a valid AK driver's license?
02
I acknowledge and I understand that the education and/or experience being used to meet the minimum qualifications for this position must be adequately documented in this application in order to be considered.
Required Question
Salary: $20.96 Hourly
Location : Anchorage, AK
Job Type: Full Time
Job Number: 51479
Department: Family & Community Services
Division: Juvenile Justice
Opening Date: 09/22/2025
Closing Date: 10/29/2025 5:00 PM Alaska
Division: Juvenile Justice
Position Open To: Alaska Residents Only
Bargaining Unit: General Government
Range: 10
Job Description
**THE RECRUITMENT PERIOD FOR THIS VACANCY HAS BEEN EXTENDED**
This position is open to Alaska Residents only.Please check our residency definition to determine if you qualify.
The Division of Juvenile Justice is recruiting to fill an Office Assistant 2 position located in Anchorage at the McLaughlin Youth Center.
What you will be doing
As part of the Division of Juvenile Justice (DJJ) nursing administrative support team, this position performs many essential administrative duties in the nursing office so that the health care team is able to focus on maintaining appropriate care of juveniles in our custody.
The OA 2 for the McLaughlin Youth Center Nursing Office has the following duties:
Perform administrative tasks for the nursing office to ensure that activities are performed in compliance with rules and regulations and according to established administrative procedures; prepare and maintain medical files using working knowledge of state and federal laws, rules, and regulations concerning confidentiality, information release, and access of medical records; prepare standard administrative correspondence and reports; as the initial customer service contact within the nursing department, assist with routine phone calls and appointment scheduling; maintain proficiency in the use of computer systems and office software programs; pick up medications and other items as needed (X-ray, vaccine, supplies, etc.); track medical bills and maintain accounting medical spreadsheet; maintain monthly nursing office statistics; respond to requests of information; prepare for and maintain psychiatric provider clinic schedules and provide technical assistance; function as a liaison between nurses, IT, and Maintenance, as appropriate; manage inventory for medical supplies and state-supplied vaccinations as well as up to date reconciliations.
The successful candidate must have outstanding communication skills and be able to perform duties with minimal supervision.
Our organization, mission, and culture
Through Restorative Justice, we hold juvenile offenders accountable for their behavior; promote the safety and restoration of victims and communities; and assist offenders and their families in developing the skills to prevent crime. Our core values include:
- Prioritizing Safety - of our youth, staff, families, and communities
- Responsiveness - providing timely response to youth, families, victims, staff, and justice partners.
- Professional Relationships - recognizing that successful treatment services provided to our clients, coworkers, victims, and others rely on positive, respectful, and collaborative relationships and a spirit of inclusiveness.
- Dedication - doing the right things for the right reasons and modeling relentless integrity and leadership.
- Respect - for the inherent value of each person's unique strengths and individual differences.
The benefits of joining our team
Join an amazing nursing office team who are dedicated to providing quality medical/dental/meant health care to youth residents within DJJ facilities. Take advantage of a unique opportunity to learn and grow professionally. We believe in enhancing the strengths of our staff by providing training and promoting professional development.
The working environment you can expect
This position is located within the McLaughlin Youth Center, which is a 24-hour secure facility located at 2600 Providence Drive in Anchorage. This is a full-time position with work hours from 7:30 am to 3:30 pm, Monday through Friday. This includes a lunch period from 12:00 pm to 12:30 pm in which you can take advantage of the local trail system surrounding the UMED district.
Who we are looking for
In addition to the Minimum Qualifications below, we are looking for a candidate with the following competencies:
- Customer Service:Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
- Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
- Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
- Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Minimum Qualifications
High school diploma or the equivalent.
AND
One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Substitution:
Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).
Special Note:
"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.
Some position in this class may require skill in typing. Recruitment and selection may include this requirement.
Additional Required Information
At time of interview applicant must submit:
- Copy of transcripts if using to meet MQs (unofficial are okay, please ensure that the institution name/URL is listed on the transcripts).
- Three (3) names & phone numbers of professional references.
- Two (2) performance evaluations from previous employers, if available.
BACKGROUND CHECK
The successful candidate must pass a comprehensive background investigation, which includes a state and FBI fingerprint-based background check.
SUPPLEMENTAL QUESTIONS
For your application to be evaluated you must answer the Supplemental Questions.
EDUCATION
To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application. (Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview, or if/when requested prior to scheduling an interview.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.
WORK EXPERIENCE
When using work experience not already documented in your application, please provide the employer's name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.
If you are currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
The State of Alaska does not provide VISA Employer sponsorships.
RECRUITMENT SCOPE This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here:
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-###-#### (toll free) or (907) ### ####. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-###-#### in Juneau or TTY: Alaska Relay 711 or 1-800-###-#### or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
LEGAL EMPLOYMENT
The State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.
Contact Information
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-###-#### (toll free) or (907) ###-#### if you are located in the Juneau area. Requests for information may also be emailed to ...@alaska.gov.
For applicant password assistance please visit:
For specific information in reference to the position please contact the hiring manager at:
Name: Raegen Sillah
Phone: 907-###-####
Email:
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
- Health insurance, which includes employer contributions toward medical/vision/dental
- The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
- AVTEC
- Confidential
- Correctional Officers
- Marine Engineers
- Mt. Edgecumbe Teachers
- Supervisory
- Unlicensed Vessel Personnel/Inland Boatman's Union
- Exempt employees (not covered by collective bargaining)
- The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
- General Government
- Labor, Trades and Crafts
- Public Safety Employees Association
- Masters, Mates & Pilots
- The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
- Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
- Group-based insurance premiums for
- Term life (employee, spouse or qualified same sex partner, and dependents)
- Long-term and short-term disability
- Accidental Death and Dismemberment
- Long-term care (self and eligible family members)
- Supplemental Survivor Benefits
- Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits
- Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
- Matching employer contribution into a defined contribution program (new employees)
- Employer contribution into a defined benefit or defined contribution program (current employees)
- Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
- Option to enroll in the Alaska Deferred Compensation Program
- Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See for additional information
Paid Leave & Other Benefits
- Personal leave with an accrual rate increase based on time served
- Twelve (12) paid holidays a year
01
Do you possess a valid AK driver's license?
- Yes
- No
02
I acknowledge and I understand that the education and/or experience being used to meet the minimum qualifications for this position must be adequately documented in this application in order to be considered.
- I acknowledge and I understand this requirement.
Required Question