Job Details
Housing Operations Manager
2025-10-10 Pursuit Collection Anchorage,AK
Description:
EDUCATION:
What will your work environment be like?
This position is a field-based position with roughly 75% of the time on-site at our housing properties across the Alaska Collection during the operating season.
EEO
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!
We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ...@pursuitcollection.com.
We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.
What will be your daily pursuit?
As the Housing Manager you will be responsible for managing and overseeing all aspects of employee housing facilities, ensuring a safe, clean, and comfortable living environment for our team members. You will play a crucial role in maintaining high levels of team member satisfaction, engagement, and retention by addressing housing related needs and concerns promptly.
What will you do in this job?
Housing Administration & Oversight
- Apply housing standards, policies, and processes to be consistently applied across all Alaska properties.
- Partner with onsite leads and managers to ensure housing operations are carried out effectively at each location.
- Maintain oversight of occupancy records, accommodation agreements, and maintenance requests, ensuring onsite leads are following proper protocols.
- Serve as the central escalation for onsite points of contact, ensuring alignment and consistency in communication.
- Support onsite points of contact in responding to team member housing inquiries, questions, and concerns, escalating complex issues when necessary.
- Act as a liaison between dispersed properties, fostering best practice sharing and consistency in the housing experience.
- Set inspection standards and partner with onsite points of contact to ensure regular housing inspections are completed.
- Monitor that maintenance issues are being logged, tracked, and resolved in a timely manner.
- Coordinate with engineering/maintenance teams and external vendors when higher-level intervention is required.
- Travel regularly between dispersed properties to provide oversight, spot checks, and on-the-ground support.
- Ensure all Alaska properties comply with local housing regulations and company standards.
- Provide clear policies and training to onsite leads, ensuring consistent enforcement across locations.
- Assist in developing the housing budget and monitoring housing-related expenses, coaching onsite leads on cost management and efficiency opportunities.
- Establish frameworks for onsite leads to implement housing events and initiatives that promote a sense of community and well-being.
- Support onsite leads in organizing activities while ensuring alignment with Pursuit's values.
- Review Alaska engagement survey results and work with onsite leads to identify housing-related opportunities for improvement and celebrate successes.
EDUCATION:
- Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred.
- 2+ years of experience in property management, housing administration, or a related role.
- Strong organizational and problem-solving skills.
- Excellent interpersonal and communication skills.
- Ability to work independently and collaboratively within a team.
- Knowledge of local housing regulations and best practices.
- Proficient in relevant computer applications and software.
What will your work environment be like?
This position is a field-based position with roughly 75% of the time on-site at our housing properties across the Alaska Collection during the operating season.
EEO
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!
We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ...@pursuitcollection.com.
We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.