Job Details

Windows 11 Upgrade Technician (REMOTE)

Location: Deerfield, IL

Duration: 3 Months

Overview

The client is seeking an experienced IT professional to support our Windows 11 upgrade initiative. This role will focus on migrating end-users from Windows 10 to Windows 11, ensuring a smooth transition with minimal disruption to daily operations.

Responsibilities

• Perform Windows 11 upgrades across company devices
• Troubleshoot and resolve hardware/software compatibility issues
• Provide end-user support during and after migration
• Document processes, issues, and resolutions for IT team reference
• Ensure systems meet security and compliance requirements

Qualifications

• Hands-on experience with Windows 10/11 upgrades and deployments
• Strong troubleshooting and problem-solving skills
• Familiarity with Active Directory, Group Policy, and imaging tools
• Excellent communication and customer service skills