Job Details

This position is for Sales Support Department only. GCI's Strategic Account Specialist will support GCIB Market Segments and Account Managers by providing focused attention to select high value and strategic customers. Ensure revenue is achieved in a timely manner by supporting all phases of customer experience and providing upsell recommendations to the account team. Support revenue retention by providing continuity at key points of customer interactions throughout GCI departments and ensure customer expectations and contractual obligations are met. Focus Areas: Enterprise Government Wholesale Health & Education Program / Project Coordination Manage key program coordinator duties, projects, and assigned resources within a matrix structure to include requirements management, service management, risk management, and stakeholder communications. Provide oversight for large complex projects often involving the coordination of activities of other business units throughout the company. Provi...Account Specialist, Technical Support, Account Manager, Strategic, Project Management, Customer Service, Business Services